Careers at UMass Amherst

Head, Information Resources Management

Apply now Job no: 496023
Work type: Faculty Full Time, Staff Full Time
Location: UMass Amherst
Department: Lib - Collection Services
Union: MSP
Categories: Librarians

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

About UMass Amherst Libraries

UMass Amherst Libraries make up the largest publicly-supported research library in New England with more than eight million physical and digital items available to users. As a key partner in teaching, learning, and research at UMass Amherst and beyond, the Libraries foster a diverse, inclusive, and user-centered environment in which to engage with ideas and acquire the skills necessary for independent learning and critical thinking. We value collaborations and partnerships; diversity and inclusion; innovation and creativity; openness and transparency; and sustainability and stewardship.

Job Summary

As Head, Information Resources Management, provide innovative leadership and strategic direction for the Information Resource Management department. Oversee the following departmental functions: comprehensive acquisition and ingestion of scholarly materials in all formats, comprehensive metadata services, collections assessment, and discovery & resource management systems. In collaboration with the Associate Dean for Content & Discovery, actively manage the Libraries’ annual collections investments of over $8 million dollars. Provide leadership in implementing new resource management systems, including the FOLIO Library Services Platform, as well as content management strategies including evolving digital strategies. Formulate departmental goals and objectives and ensure they support the mission and goals of the Library and the University.

Essential Functions

  • Provide leadership and strategic direction for the Information Resource Management department
  • In collaboration with the Associate Dean for Content & Discovery, actively manage the Libraries’ annual collections expenditures of over $8 million dollars, successfully staying on-budget and on-time.
  • Lead initiatives that advance resource managements systems, including implementation of the FOLIO Library Services Platform.
  • Lead initiatives that transform collections strategies to include evolving digital strategies.
  • Align departmental planning, priorities, goals, objectives and services with strategic initiatives of the Libraries and the University. 
  • Develop departmental metrics for success and analyze trends to continually evaluate services and their impact.
  • Establish regular reporting mechanisms to communicate effectiveness of departmental activities to administration and other stakeholders.
  • Demonstrate ability to lead a diverse staff and foster collegiality, to mentor and develop talent, to foster and manage change and innovation, and to engage staff in collaborative strategic planning and delivery of user-centered services.
  • Effectively delegate, empowering staff to make independent decisions at appropriate operational levels, holding staff accountable for successful completion of assignments, establishing workloads and procedures, providing guidance and direction, monitoring and evaluating performance, and coaching and counseling as needed.
  • Use data and assessment techniques to support evidence-based decisions around resources, services, spaces and programs, and the user experience.
  • Formulate, revise, and implement policies and procedures in response to evolving operational needs. Interpret such policies and procedures for students, faculty and staff as necessary.
  • Work creatively, collaboratively, and effectively to promote teamwork, diversity, equality, and inclusiveness within the UMass Amherst Libraries and the campus.
  • Participate in library-wide planning and governance, work in a shared decision making environment, and serve as a member of the Library’s Senior Management Group and other library committees and working groups.  Represent the Library at appropriate campus committees, selected professional meetings and conferences as required.

Other Functions

  • Maintain current knowledge of evolving trends and best practices as they relate to collections strategies and services. Attend professional development activities as assigned or required to meet departmental goals and objectives.
  • Perform other related duties as assigned or required to meet department and university goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master's degree in library science – or equivalent degree – from a program accredited by the American Library Association, or its appropriate equivalent in librarianship from another country, or have appropriate equivalent experience.
  • Minimum of five years of successful supervisory, management, and leadership experience in an academic library, along with the ability to articulate vision, set direction, and accomplish initiatives in a rapidly changing environment.   
  • Budget management experience, preferably in a large academic research library.
  • Demonstrated experience with a minimum of two of the following areas: acquisitions, electronic resource management, cataloging/metadata, discovery, resource management systems.
  • Knowledge of best practices, issues, and national trends in technical services, discovery and resource management systems, collections assessment and collections strategies in academic libraries.
  • Demonstrated understanding of changes impacting academic research libraries.
  • Excellent organizational skills and effectiveness in balancing multiple assignments and projects.
  • Excellent interpersonal skills with the ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni.
  • Experience facilitating groups.
  • Demonstrated strong service orientation and skills.
  • Demonstrated organizational ability, initiative, flexibility, and ability to work independently and collaboratively to achieve Library and university strategic goals.
  • Demonstrated ability to use data and assessment techniques to support evidence-based changes to services or programs.
  • Ability to motivate, establish priorities, and meet deadlines.
  • Ability to set departmental goals, develop metrics for success, analyze trends and initiate, develop, and assess innovative services.
  • Excellent interpersonal, analytical, written, and oral communication skills
  • Professionally active in the field.
  • Commitment to professional development.
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with both law and with university policy. 
  • Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.

Work Schedule

Monday – Friday, daytime hours

Salary Information

Librarian III salary floor $68,500.  Salary commensurate with experience.

Librarian IV salary floor $73,000

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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