Careers at UMass Amherst

Civilian Advocate for Victims of Sexual-Domestic Violence

Apply now Job no: 496380
Work type: Staff Full Time
Location: UMass Amherst
Department: Center for Women and Community
Union: PSU
Categories: Administrative/Office Support, Police, Public Safety, Security

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Civilian Advocate for Victims of Sexual-Domestic Violence, under the general supervision of the Center for Women and Community (CWC) Associate Director of Rape Crisis and Violence Prevention Services, provide crisis intervention and other services to survivors of sexual and domestic violence at area police departments and several UMass offices to assess victim’s safety risk and needs; make referrals to and collaborate with other agencies, including the legal system, as appropriate; and perform related administrative duties. Provide relevant training to police officers, CWC staff, and volunteers. Evaluate culturally responsive protocols and participate in recommending change. Supervise 1- 10 student employees.

This is a grant-funded position; reappointment beyond 09/30/2020 is dependent on funding availability.

Essential Functions

  1. As CWC liaison, build and maintain effective working relationships with collaborating municipal and campus police departments; Safe Plan Advocates, Hampshire County Court; community based domestic violence services; and, UMass offices of Dean of Students, Equal Opportunity and Diversity, University Health Services and the Center for Counseling and Psychological Health. Review police logs for victim reports. Work on-site to serve victims of sexual and domestic violence who utilize the above departments, agencies and offices: identify and respond to victims; determine victim’s emotional and psychological status and immediate risk; discuss the abuse; and, provide advocacy, safety plans and assistance with implementation, referrals, including appropriate legal options, and follow up. If victim is a child, an elder, or a person with a disability at risk of victimization, or, if victim is at high risk for self-harm or suicide, confer with supervisor to decide next steps, and report to the appropriate authorities as agreed. Notify supervisor if victim’s abuser has been referred to District Attorney’s High Risk Offender Team.
  2. Work with Northwestern District Attorney’s Sexual Assault and Domestic Violence Unit and Victim Witness Advocates to support victims involved in criminal justice processes; consult with legal system personnel (i.e., prosecutor, parole officer, advocates, to gather or share information for safety planning and to discuss progress of the legal case in the criminal justice system). Partner with Hampshire County Social Service providers to ensure that related safety, economic, housing, and food needs are met.
  3. Assess need for and provide trainings related to sexual and domestic violence for officers in the collaborating police departments; develop curriculum and review with supervisor prior to implementing. Maintain current knowledge of relevant legal processes and facilitate trainings for CWC staff and volunteers regarding legal options of survivors, including civil, criminal, and Title IX; functionally supervise volunteers regarding legal issues as needed.
  4. Assist with coordinating and facilitating grant related meetings, including the Hampshire County Sexual Assault Response Team (SART) and quarterly partner meetings; meet with partner organizations including District Attorney’s Office, police departments, and Safe Passage to review, evaluate, and revise interagency protocols in order to assure a coordinated community response; recommend policy changes. Review advocacy protocols and notify supervisor when new or revised protocols are needed. Provide outreach to community and campus-based programs to inform providers, educators and survivors about CWC services.
  5. Assist in compiling data and preparing reports for partner agencies. Collect and maintain monthly records and data as required by CWC and the federal Office on Violence against Women. Create records of interactions with clients; organize and tabulate statistics on sexual and domestic violence calls and reports to the collaborating police departments. Participate in site visits and program development as needed.
  6. Required to work some nights and some weekends.

Other Functions

  1. Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
  2. Understands responsibilities with respect to Title IX, Clery and other compliance requirements
  3. Demonstrates capacity, skill and willingness to engage students and contribute to student success.
  4. Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life
  5. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
  6. Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  7. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  8. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  1. Bachelor's degree and two (2) years of  experience to include crisis intervention, safety planning; experience with courts or law enforcement; advocacy and counseling experience in relevant field required.
  2. Demonstrated ability to work effectively within multiple stakeholders including police, courts and social service agencies; ability to foster and maintain positive, collaborative working relationships with police personnel while advocating effectively on behalf of survivors of sexual assault and relationship violence.
  3. Familiarity with the criminal justice system or legal system; and with sexual assault and domestic violence civil and criminal issues.
  4. Demonstrated experience and sensitivity to diverse community groups; excellent written and oral communication skills; exhibited ability to work both independently and collaboratively.
  5. Proficiency in Microsoft Office applications; ability to track and manage detailed information.
  6. Crisis/counseling/volunteer training with domestic violence or sexual assault organization within the last five years, UNLESS the candidate has been working within the domestic violence or sexual assault field since initial training occurred.
  7. Driver’s license and access to a vehicle required upon hire.
  8. Domestic Violence or Rape Crisis Counselor certification required upon hire

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  1. Bachelor's degree in Social Work, Human Services, Criminal Justice, Sociology, Women/Gender Studies, Psychology, Anthropology, or Education.
  2. Bilingual (Spanish, Chinese, or Khmer/English).
  3. Experience facilitating workshops or professional trainings on issues related to sexual assault and domestic violence; training police personnel; facilitating meetings in a professional setting.

Physical Demands/Working Conditions

Must drive and travel to other work related sites. Work in a crisis response environment.

Additional Details

Work Schedule

37.5 hours per week, M-F.

Salary Information


Please view the hiring salary range at: PSU Salary Schedule.pdf for this 52 week position, 37.5 hours per week, plus benefits.

Special Instructions to Applicants

Application instructions: Please click the “Apply Now” button above while online at:

Please submit your cover letter, resume, and contact information for three professional references.

Applicants should apply by the priority date of 12-03-2018 in order to ensure consideration. However, review of applications may continue until a suitable candidate pool has been identified.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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