Careers at UMass Amherst

Director of Clinical Services - Center for Women and Community

Apply now Job no: 499894
Work type: Staff Full Time
Location: UMass Amherst
Department: Center for Women and Community
Union: PSU
Categories: Administrative/Office Support

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the general supervision of the Center for Women and Community (CWC) Associate Director for Counseling and Rape Crisis Services, develops, administers and evaluates a program of clinical counseling services for the University, Five Colleges and Hampshire County. Directly supervises and provides assessment, diagnosis, and treatment of a wide variety of clinical presentations, including emergency and highly acute clinical situations. Develops, administers, evaluates and directs a Master’s level internship training program that meets the qualifications for certification as a field placement site for area schools of social work. Provides clinical supervision and consultation to CWC staff.

Essential Functions

  • Plans, directs and oversees development and maintenance of culturally competent clinical services, primarily provided by Master's level Clinical Interns, including direct intervention with and evaluation of urgent and emergency client situations, intake, assessment and referral, walk-in and call-in services, and individual and group counseling. Oversees daily management of internship training, supervision, evaluation and scheduling.
  • Ensures compliance with applicable federal and state laws and regulations concerning all clinical functions, including mandated reporting. Responsible for standards and protocols that address issues of confidentiality, standards of care, issues of liability and malpractice, record keeping, data collection and professional standards of ethical practice for CWC clinical services. As Records Manager for CWC, responds to legal requests and subpoenas.
  • Provides clinical supervision to staff. Provides on-site back-up and consultation for clinical services.
  • Develops and manages counseling services outreach strategies, program reports, funding applications and budget.
  • Provides leadership on CWC committees and contributes to organizational and departmental programs and goals. Participates on relevant University, Five College, and community committees, task forces and projects.

Other Functions

  • Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
  • Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
  • Demonstrates capacity, skill and willingness to engage students and contribute to student success.
  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s Degree in clinical social work (MSW) and licensure in Massachusetts for independent practice of clinical social work (LICSW)
  • Five years of clinical experience and relevant experience in administration of mental health services, including experience teaching, training and supervision of clinical mental health practitioners, including graduate interns
  • LICSW licensure in Massachusetts for independent practice of clinical social work
  • Demonstrated knowledge of and experience with the full spectrum of mental health issues faced by women
  • Demonstrated understanding of empowerment models of service provision and access to services issues for under served populations
  • Experience developing and implementing culturally competent programs and services for diverse cultural and linguistic populations

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bilingual (Spanish, Chinese, Khmer/English) desirable

Physical Demands/Working Conditions

  • Typical office environment activity.
  • Massachusetts Class D Driver’s License preferred upon hire.

Work Schedule

  • Typical work schedule M-F 8:30am-5:00pm. 
  • Required to work some nights.
  • Required to work some weekends.

Salary Information

PSU Level 29
PSU Salary Schedule

Special Instructions to Applicants

Please submit your letter of interest, resume, and names, addresses, email and phone numbers of three references by the extended priority deadline of July 12, 2019.  Applicants should apply by the priority deadline in order to ensure consideration.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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