Careers at UMass Amherst

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Assistant Director of Communications and Content Strategy, CHC UMass Amherst
The Assistant Director of Communications and Content Strategy provides leadership in managing the day-to-day operations of the Commonwealth Honors College (CHC) communications unit. This role is responsible for overseeing the development of dynamic content across multiple platforms, including print, web, advertising, video, and social media, to enhance CHC’s visibility to both internal and external audiences. The Assistant Director’s key focus areas include graphic design, videography, social media strategy, and promoting CHC activities and events. Additionally, this position plays a vital role in fostering a commitment to diversity, equity, inclusion, and community, while also assisting with the overall oversight of the communications unit.
Lecturer UMass Amherst
The Commonwealth Honors College at the University of Massachusetts Amherst (https://www.umass.edu/honors/) invites applicants for a full-time (9-month academic year/MSP Union), non-tenure track lecturer for classroom instruction within the honors curriculum. The honors courses to be taught include an interdisciplinary freshman seminar, “Ideas That Change the World,” which is comprised of units on models of inquiry, social thought, science and technology, and the arts. Other honors courses may include those affiliated with residential academic programs, honors thesis seminar, and others with General Education designations. This person will also perform service in support of the mission and goals of the College.
Director of CNS Upper Level Advising (Hybrid Opportunity) UMass Amherst
The Director of CNS Upper Level Advising will be responsible for the development, functioning, and supervision of the CNS Upper Level Advising Program that supports all CNS majors in their sophomore through senior year and completion. The Director assists students, faculty, advisors, and parents with issues such as transfer orientation, academic programming, and advising relating to progress within a degree program. In consultation with the CNS student success team, the Director develops, implements, promotes and assesses the college-wide strategic plan for academic advising and student success.
Parking Garage Attendant U of M UMass Amherst
Performs duties in relation to operation of Parking Facility/Garage and variety of supportive functions which include, but are not limited to; customer focused service; cash handling; operating and maintaining access revenue control equipment; manually or mechanically operating gates and ticket issuing machines; filling out reports; facility cleaning and maintenance; ensuring the safe and efficient use of the facilities; performing related duties as required. Keeps the Assistant Parking Manager for Operations informed of problems with facilities, signs, equipment and users.
Accountant II (Biomedical Engineering - Hybrid Opportunity) UMass Amherst
The Accountant II, Finance Manager (FM) has a comprehensive understanding of University’s expenses and applies this knowledge to organize and manage the financial activities of the Department of Biomedical Engineering (BME) as an integral team member of BME’s administration. The FM coordinates the financial review process, provides user support finance-related activities including both non-sponsored and sponsored funds, administers the training for faculty, staff, students on business, travel, and expense policies of the University and federal/non-federal sponsor agencies, and initiates and/or assists with routine transactions.
Technical Specialist I (Facilities Services) UMass Amherst
Maintains, repairs, installs, and inspects all types of building equipment; acts as troubleshooter and performs preventative maintenance; performs related work as required. May exercise functional supervision over an individual or a small number of employees engaged in maintenance, repairs, installations, and inspections.
Certified Medical Assistant UMass Amherst
Assists providers with patient care including clerical, medical and organizational tasks consistent with University Health Services (UHS) organizational guidelines and under the supervision of a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA) or Physician (MD). Works under the direct supervision of the RN Clinical Manager, who establishes work schedules, duty assignments and verifies work performance.
Learning Technology Support Specialist (Hybrid Opportunity) UMass Amherst
The Instructional Technology Support Specialist is responsible for providing high quality, customer-centered support for instructional technologies, including the campus Learning Management System (LMS) and third-party tools. This role involves troubleshooting teaching and learning technology issues, assisting with the implementation of new technologies, and collaborating across teams to ensure the smooth operation of classroom and online learning environments.
Director of Administrative Support and Facility Operations (Hybrid Opportunity) UMass Amherst
The Director of Administrative Support and Facility Operations will be responsible for direct supervision of all departmental administrative support staff and the facilities coordinator for the Isenberg School of Management. The Director reports directly to the Senior Associate Dean (SAD) for Finance, Operations, and Strategic Initiatives. This is a highly independent position, requiring the ability to make critical and timely decisions affecting many individuals, creating & shaping departmental policies, planning operational budgets, and coordinating activities with multiple entities, both on and off campus.
Utilities Instrumentation and Controls Technician (Building Maintenance) UMass Amherst
This position is responsible for testing, certifying, installing, repairing, and inspecting instrument and control systems. It maintains instruments that measure, record, and operate the process-controlled systems used in research buildings and supports the campus with instrument calibrations. Key responsibilities include: Installing, maintaining, monitoring, operating, troubleshooting, and repairing building management systems (BMS), including electric, electronic, low-voltage electrical wiring, electro-mechanical controls, HVAC, field points, and communication wiring. Repairing and initiating repairs on control systems, variable frequency drives, motor controls, and related equipment. Using specialized testing, monitoring, and diagnostic equipment. Working with other technicians/trade personnel to maintain building systems integrity.
Culinary Worker II (Blue Wall Cafe) Mt. Ida - Newton, UMass Amherst
Performs routine manual and domestic job duties in a food service operation including cooking, cleaning, and serving food. The basic purpose of this work is to perform cooking tasks and assist with cleaning and food serving work as needed.
Systems Engineer (Hybrid Opportunity) UMass Amherst
The Systems Engineer will implement, monitor and continually improve procedures and resource allocations to ensure professional, high quality technology support and services to the UMass Amherst Campus including its executives, faculty, staff, and administrators.  Provide mentoring, coaching and training to IT Systems Analysts; provide support and monitor enterprise class Windows and Linux systems; provide system administration as well as integration with other campus services.
Cook I (Blue Wall) UMass Amherst
Prepares and cooks simple dishes using a grill, fryolater, toaster or other related food service equipment. Acts as station champion and performs a variety of routine tasks in the preparation and serving of food to order. May also be required to prepare more complex dishes to assist the Cook III.
Assistant Provost for Student Success Initiatives & University Innovation Alliance Fellow (Hybrid Opportunity) UMass Amherst
The Assistant Provost of Student Success Initiatives & University Innovation Alliance Fellow works with cross-campus teams to improve student persistence, decrease barriers to student success, and foster a vibrant and equitable learning experience. Reporting to the Associate Provost for Student Success, the Asst. Provost will initiate projects and serve on teams that support undergraduate students, including low-income, first-generation, and historically underrepresented students. Their work will advance the ability for UMass to promote success at scale.
Dir Marketing & Communications (Hybrid Opportunity) UMass Amherst
The Director of Marketing and Communications (DMC) for the College of Humanities and Fine Arts (HFA) is responsible for the strategic oversight and implementation of the College's marketing and communication efforts to assure that a consistent image of excellence is portrayed in all materials and for developing strategies, policies, and procedures for enhancing that image. The DMC develops and implements branding, communications, and marketing strategies, for ensuring the quality and scope of multi-media output and coverage, and for measuring its effectiveness in achieving marketing goals. The DMC promotes the College's brand through traditional and non-traditional public relations, promotional events/vehicles, and advertising in support of all activities, including but not limited to, alumni relations, arts events, advising and career services, and faculty accomplishments. The DMC exercises direct supervisory and hiring responsibility over web development/administrative, communications, and editorial staff (both full-time staff and student employees), and oversees other staff engaged in marketing efforts within their individual units, departments, programs, centers, and service areas to assure integration related to all marketing and communication efforts. The DMC also serves as a liaison with upper-level administration in the offices of University Relations, Admissions, Information Technology, and others. The DMC interacts with media outlets on and off campus, using judgment and discretion in order to best represent the College.
Maintainer I (SW/S Facilities Operations) UMass Amherst
Performs general janitorial duties in connection with cleaning and maintenance of campus facilities.  Performs related work as required.
Associate Director - 5 Campus Licensing (Hybrid Opportunity) UMass Amherst
The Associate Director works to establish additional license revenue generation through the University of Massachusetts Trademark & Licensing Administration while strengthening and protecting the reputation and brand for the University System. This position acts as a liaison for the University of Massachusetts system and beyond in relation to the appropriate use of each member’s trademarks. Assist with managing, planning, and implementing the social media and marketing activities of University Licensing programs and related trademark operations with goals of increased brand exposure and revenue growth, while maintaining institutional brand integrity.
Clerk IV (HR/Payroll Generalist) UMass Amherst
Review and process additional compensation forms for accuracy and adherence to established policies and procedures. Enters payroll tax information and payroll deductions into the HR Direct Payroll system. Review and process Online Education (CPE) appointments in collaboration with other campus departments. Provide functional support with processing and maintaining retroactive funding changes and other funding related activities. Work with HR staff, departmental Personnel Coordinators and employees to promote an environment of 100% customer satisfaction.
Clerk IV (Office Manager/Berthiaume Center) UMass Amherst
The Office Manager is responsible for the administrative management of the Berthiaume Center in the Isenberg School of Management. Responsibilities include departmental scheduling, purchasing, preparation of financial and non-financial reports, maintenance of the departmental website, and assisting in the planning and execution of departmental events. The position is the department liaison with other offices both in and outside of the Isenberg School.
EDP Programmer II (Sr. Desktop Support Technician) UMass Amherst
UMass Amherst Information Technology Enterprise Desktop Support (EDS) specializes in delivering solutions tailored to the unique needs of UMass Amherst departments and focuses on providing comprehensive management, support, compliance, and incident resolution for university-owned equipment. Senior Desktop Support Technician is responsible for providing advanced technical support to IT Enterprise Desktop Support customers in academic and administrative departments encompassing faculty, staff, and students, troubleshooting escalated complex desktop and software issues, and ensuring the security of the university-owned systems.

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