Careers at UMass Amherst

Assistant Director for Academic Support Upward Bound

Apply now Job no: 503903
Work type: Staff Full Time
Location: UMass Amherst
Department: AISP Administration
Union: PSU
Categories: Academic Advising & Learning Resources, Professional Staff Union (PSU), Student Affairs & Services, Career Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Within the Advocacy, Inclusion, and Support Programs (AISP) and under the supervision of the Upward Bound Director, the Upward Bound Assistant Director for Academic Support will: 1) Plan, coordinate and supervise components of the program, including the provision of instructional services, oversight and assessment of all academic support programs, college access and career counseling for eligible students, and coordination of the tutor mentoring component for the summer program. 2) Facilitate academic, social, cultural, and social development enrichment activities in order to promote completion of a high school diploma and preparation to enter a postsecondary institution. 3) Establish positive rapport and lines of communication with program staff, university staff and faculty, teachers and administrators of target schools, as well as parents and members of the local community. 4) Maintain and collect data required for completion in accord with federal reporting guidelines.


Essential Functions

  • Work with the Director on developing and modifying program goals, objectives, services, activities and policies that are in accordance with student needs, institutional objectives, services, activities and resources, and grant requirements.
  • Work with the Director in planning, implementing, administering, coordinating, monitoring and evaluating specific activities, functions and services of the program.
  • Participate in participant recruitment and manage program intake, which involves working in schools with prospective applicants and their parents.
  • Formally assess students’ strengths and needs.
  • Work with the schools and the surrounding community to resource students accordingly.
  • Maintain comprehensive electronic data on students and their academic outcomes.
  • Participate in postsecondary placement of students; provide advice and resources to students and families during the college application and financial aid application process. Plan college visits for seniors; provide transportation if needed.
  • Serve as a general education and behavioral consultant for staff, parents and school personnel.
  • Design, plan, organize and offer workshops during the academic year that are focused on increasing students’ academic and personal success.
  • Confer regularly with staff to plan and coordinate activities and workshops, assign and review work, and resolve problems.
  • Participate in planning and implementation of all facets of the summer program, to include evaluation of students for appropriate class levels, scheduling of academic programs, planning of group excursions, hiring of summer staff, and arranging use of campus facilities.
  • Establish, monitor and refine participants’ instructional objectives and academic year activities through regular contact with program staff, school personnel, students and family members.
  • Monitor participants’ academic progress through regular contact with students, school personnel and family members.
  • Assist the director in preparing reports related to program goals and outcomes in accordance with grant requirements.
  • Maintain confidentiality of information exposed to in the course of business regarding students, supervisors and other employees.
  • Support and implement Affirmative Action and non-discrimination policies and procedures and contribute to related to departmental goals.
  • Perform other related duties as assigned.


Other Functions

  • Performs related duties, as assigned or required, to meet Department, Executive Area/Division, and University goals and objectives
  • Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
  • Demonstrates capacity, skill and willingness to engage students, and contribute to student success.
  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
  • Understands responsibilities, with respect to conflicts of interest, and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace, defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to the implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public University related information only in the performance of responsibilities of position and exercises care to prevent unnecessary disclosure to others.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree with two (2) years working experience:
    • with students and/or individuals from diverse backgrounds, including low income, and/or first generation to attend college AND
    • with academic advising, TRIO programs, counseling, supplemental instruction and/or teaching at the secondary school level.
  • Demonstrated sensitivity to circumstances of students and/or individuals from diverse backgrounds specifically low-income and/or first generation to attend college.
  • Experience and knowledge about schools in urban environments.
  • Ability to organize large and small groups meeting at assigned school sites.
  • Ability to develop curriculum appropriate to meet Upward Bound needs.
  • Persuasive written and oral communication skills, especially in presenting.
  • Demonstrate competence with Microsoft Office, including word processing, spreadsheets and presentation software and social networking sites.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s Degree in counseling, education or related field or MSW.
  • Knowledge and experience in implementing the principles of youth development and positive behavioral supports and/or restorative practices preferred.


Physical Demands/Working Conditions

  • Typical office and High School environment
  • Ability to travel frequently to and from educational sites


Work Schedule

  • 37.5 hour per week position; must be available to work some evenings and weekends


Salary Information

Level 25


Special Instructions to Applicants

Please submit cover letter, resume, and contact information for three (3) professional references by the priority deadline of December 8, 2019 to ensure priority consideration.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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