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Assistant Director - Translation Center

Apply now Job no: 507875
Work type: Staff Full Time
Location: UMass Amherst
Department: Dean - Humanities & Fine Arts
Union: PSU
Categories: College of Fine Arts, Humanities & Social Sciences, Professional Staff Union (PSU), Administrative/Office Support

About UMass Amherst


UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

The Assistant Director works with the Director to oversee the operation of the UMass Translation Center, and fulfills, develops, and furthers the Center’s services, programs, and outreach. In addition, the Assistant Director develops short- and long-term budget plans (preparation, allocation, analysis, and reporting); creates and maintains business relations; and manages the daily operations of the Center in an effective and efficient manner.


Essential Functions

  • Market the Translation Center in order to generate new clients and partners, develop new business relations, and seek opportunities for community outreach and the Center’s visibility, while maintaining existing business relations.
  • Lead oversight and management of interpreting services by determining where and when expansion is needed and implementing plans to fulfill those needs, conducting market research on compensation and fee structures, ensuring high quality service, and managing multiple and diverse project/client requirements, guidelines, and schedules. 
  • Develop and oversee translation and interpreting education workshops, trainings, and other programs for outside constituencies (schools, non-profits, museums, etc.) as needed. 
  • Project management of translation assignments and other services.
  • Monitor the well-being of Center finances by reviewing the Center’s revenue budget, researching and reviewing the fee structure and suggesting adjustments appropriately, reporting overall project status and statistics with regular internal reports and analyzing data for cost-effectiveness, discussing all budgetary components and spending plans with the Director, and making recommendations to the Director.
  • Coordinate and oversee the preparation of financial and personnel forms, reports, and documents required by the college and the university, including the annual budget process, and consolidating reports for review and funding decisions with the Director and with the Dean.
  • In collaboration with the Director, active participation in process improvement to ensure the most efficient use of the Center’s resources.
  • Provide translation and/or interpreting services as needed.
  • Recruit, hire, train, and assign projects to students and outside contractors (translators, interpreters, editors, proofreaders, etc.).
  • Participant in the grant writing process as needed.
  • In the absence of the Director (a faculty member), represent the Center in university, community, and business-related activity.


Other Functions

Perform related duties as assigned or required to meet the goals and objectives of the Translation Center, College, Executive Area/Division, and University.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree in a language other than English, Linguistics, Translation, Business or related field and a minimum of two years of relevant experience.
  • Familiarity with the practice, profession, standards, and ethics of translation, interpreting, and related language services.
  • Excellent verbal and written communication skills. Ability and facility in the English language (reading, writing, comprehension) including proper grammar, punctuation, spelling, word meaning, and word usage.
  • Proficiency in at least one language other than English.
  • Must exhibit high degree of independent action, judgment, and initiative.
  • Ability to independently prioritize, delegate, and handle multiple tasks that contribute to the Center’s overall advancement as well as its daily operation.
  • Administrative experience which includes the development and presentation of financial reports.
  • Experience working with the public and the ability to foster harmonious working relationships with a diverse population.
  • Proficient computer skills (Word, Excel, Access). Familiarity with desktop publishing (e.g., InDesign) and computer-aided translation tools.
  • Must be well organized and have good attention to detail.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree.
  • Extensive knowledge of two languages other than English.
  • Experience as a practicing translator or interpreter.
  • Experience with CAT tools.
  • Experience with grant writing.
  • Willingness to maintain or develop scholarly and professional activity by participating in professional organizations, conferences, and publications.
  • Willingness to become a Notary Public.


Physical Demands/Working Conditions

Typical office environment activity.


Additional Details

Report to the Director of the UMass Translation Center. Supervise ad-hoc interpreters and translators and assigned student employees. Collaborate with project managers and other Center staff.


Work Schedule

  • 37.5-hour work week.
  • Typical work schedule is Monday through Friday from 8:30am to 5:00pm.
  • Required to work some weekends.
  • Availability for travel as needed.


Salary Information

PSU Level: 26

Salary Schedule


Special Instructions to Applicants

Please complete online application, including a cover letter, resume, and contact information of three professional references by the priority deadline of May 21, 2021 to ensure consideration. The position may remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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