Careers at UMass Amherst

UMass Amherst is requiring COVID-19 vaccinations for all UMass Amherst employees. Individuals may apply for a religious or medical exemption from the COVID-19 vaccine requirement. More information regarding the University’s COVID-19 vaccination policies can be found at the UMass Amherst COVID-19 Information page or HR Fall 2021 website.

Director of Inclusive Education & Teaching Support (Lecturer A) - CICS

Apply now Job no: 510310
Work type: Faculty Full Time
Location: UMass Amherst
Department: Computer Science
Union: MSP
Categories: Diversity, Equity & Inclusion

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Description

The Director of Inclusive Education and Teaching Support is responsible for assigning $3.5 million worth of TA, grader, and UCA support for the College of Information & Computer Sciences (CICS) each year, and overseeing the performance of those students. They provide regular feedback, training, and coaching to enhance CICS’ overall teaching quality. Topics covered with the TAs, graders, and Undergraduate Course Assistants (UCAs) include time and classroom management, balancing workload, inclusive tutoring and communication, and managing other course staff, as well as how to promote an inclusive and supportive environment for all students (majors and non-majors alike). The Director is responsible for coordinating  CICS’ first year seminar program, Residential Academic Programs (RAPs), and summer pre-college programs, as well as mentor programs for graduate and undergraduate students. In conjunction with the Graduate Programs Manager, the Director serves as a non-supervising advisor for PhD students, giving them opportunities to discuss advisor relationships, career goals, life, etc. Finally, the Director supports the diversification of our graduate programs by reading and prioritizing applications from female and underrepresented minorities (URM) for the admissions committee.



  • Master's degree in Teaching, Education, Computer Science, Academic Advising, or a related field and three (3) years of related experience.
  • Experience teaching at the high school level or higher.
  • Demonstrated commitment to integrating principles of diversity, equity, and inclusion into teaching development programming.
  • Strong interpersonal skills with the ability to interact effectively, and create and maintain harmonious relationships with a diverse population of staff, faculty, students, and on-campus constituents. Strong commitment to, and understanding of, diversity and inclusion.
  • Experience working with individuals from historically marginalized groups. Demonstrated success in building relationships and a strong sense of community. 
  • Strong written and verbal communication skills. Ability to write concisely, express thoughts clearly, and develop ideas in a logical sequence. Ability to create professional-quality training materials and presentations that are creative and effective. Ability to train, or make effective presentations to groups of various sizes.
  • Independent initiative. Must have the ability to stay on task and work productively with a minimum amount of supervision or guidance. Willingness to take on a variety of tasks related to our teaching mission and the strategic goals of the College. The ability to adapt and work effectively as the College grows.
  • Strong organizational skills and attention to detail with the ability to complete assignments in a timely manner, balancing the demands of concurrent and potentially competing projects.
  • Ability to exercise sound judgment and maintain confidentiality. The ability to think through problems, organize and seek out data/information, identify key factors and underlying causes, and generate solutions.
  • Knowledge of EEO and other diversity related laws. 
  • Ability to travel locally and nationally as needed.
  • Strong computer skills including at least intermediate expertise with:
  • Email
    • Calendar systems such as iCal, Outlook, or Google
    • Word processing software such as Microsoft Word or Google Docs
    • Spreadsheets such as Microsoft Excel or Google Sheets
    • Presentation software such as Microsoft PowerPoint or Microsoft Publisher
  • Degree in Computer Science or closely related STEM field preferred.
  • Experience teaching computer science courses preferred.
  • Experience teaching in higher education preferred.
  • Demonstrated and proven track record of developing and implementing a company-/college-/department-wide diversity retention strategy preferred.


Additional Information

M-F 8:30am-5pm

May be required to work occasional nights or weekends.


Application Instructions

Please submit a resume, cover letter, and contact information for three (3) professional references. Search may remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Returning Applicant?

Login to complete your application and/or apply for more positions.


Job Alerts

We'll send you an email when a position becomes available that matches your search criteria


Human Resources

Visit Human Resources for more information on benefits, payroll, health insurance, retirement and general information about working at UMass Amherst.