Careers at UMass Amherst

Rape Crisis Specialist (Multiple Positions)

Apply now Job no: 517981
Work type: Staff Full Time
Location: UMass Amherst
Department: Center for Women and Community
Union: PSU
Categories: Student Affairs & Services, Counseling/Health/Wellness

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under the general supervision of Associate Director for Counseling and Rape Crisis Services, the Rape Crisis Specialist assists with the administration and provision of services for the daily operations of 24 hour comprehensive services for victims/survivors and the family and friends of victims/survivors of sexual and relationship violence. The incumbent will participate in violence prevention efforts and education to meet grant, program, and departmental goals.

This is a grant-funded position, with reappointment dependent on grant renewal and funding availability.


Essential Functions

  • Provide short term peer counseling; crisis intervention; medical, legal and academic advocacy; safety planning; case management; and facilitate related support groups throughout Hampshire County.
  • Responsibilities can include meeting and communicating with other service providers about clients.
  • Comply with all relevant regulations, policies, standards, and protocols including those regarding privileged communication between rape crisis counselors and victims, and mandated reporting of abuse.
  • Assist to administer and participate in the daily operations of 24 hour rape crisis services including ensuring scheduling and staffing of hotline, and providing and/or scheduling back-up to ensure coverage. Participate in training and selection and can provide supervision and support to program staff.
  • Consult and participate in implementation of violence prevention outreach, education, and training for diverse populations.
  • Maintain and complete timely reports to document accurate service data and other related administrative need such as travel, procard, etc. Generate relevant reports; participate in organizational and committee meetings; maintain positive working relationship with partners and stakeholders and provide consultation as assigned.
  • Lead and participate in program and organizational projects and initiatives, as assigned, to meet current program goals and priorities.  


Other Function

  • Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
  • Understand responsibilities with respect to Title IX, Clery and other compliance requirements.
  • Demonstrate capacity, skill and willingness to engage students and contribute to student success.
  • Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
  • Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
  • Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  • Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's degree and 1 year related experience to include counseling.
  • Experience working with survivors of sexual and relationship violence and/or trauma.
  • Experience providing culturally responsive services for diverse communities.
  • Ability to handle multiple tasks simultaneously, meet time sensitive deadlines, and prioritize workload with minimal supervision.
  • A collaborative team approach to work, meets individual goals, and constructively provides, seeks, and implements feedback.
  • Strong verbal and written communication skills.
  • Ability to utilize programs such as: Microsoft Teams, Microsoft Office, Box, and/or Google Docs.
  • Driver's license and access to car required.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree in counseling, social work or related field. Strong administrative skills.
  • Experience working in the field of sexual and relationship violence.
  • Experience in one or more of the following areas:  conducting training, developing curriculum, supervising staff and/or volunteers, recruitment and retention of staff, leading support groups, and/or working with teens.
  • Completion of Rape Crisis Counselor or Domestic Violence Counselor training through a recognized Sexual Assault or Domestic Violence agency.
  • Experience developing and implementing training/education programs.
  • Contemporary knowledge of current events, social movements, climate, and political trends broadly and those related to campus life especially.  Experience working in a university setting and college communities.
  • Bilingual


Physical Demands/Working Conditions

  • Ability to travel to other work related sites.


Work Schedule

  • 37.5 hour per week position
  • Position requires regular evening and some weekend hours


Salary Information

Level 26

PSU Salary Range


Special Instructions to Applicants

Along with the application, please upload a resume, cover letter, and contact information of three (3) professional references.  Posting will remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.



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