Careers at UMass Amherst

Assistant Snack Bar Manager (Catering)

Apply now Job no: 519264
Work type: Staff Full Time
Location: UMass Amherst
Department: Catering Food
Categories: Food Service/Hospitality

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Assigns wait people to table set-ups and serving areas. Directs dining room set-ups, makes sure coffee breaks and meals are on time; acts as direct contact between customer and catering office. Keeps records; performs related work as required.


Essential Functions

  • Supervise the setting up of dining rooms and food service areas according to department standards and customer requests to meet business requirements.
  • Inspect food prior to serving to ensure it meets the standards for appearance, taste and temperature.
  • Supervise the serving of food and beverages according to policy to maintain portion control and eliminate waste.
  • Inspect food service equipment, dining area set-ups for cleanliness and repair and report deficiencies using department forms and procedures.
  • Assure proper storage of leftover foods according to department policy to eliminate spoilage and waste.
  • Keep records in accordance with department procedures to record the number of meals served and time worked by dining room employees.
  • Assist in the planning, scheduling and serving of special events and banquets to meet special business requirements.


Other Functions

Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • At least one (1) year of full-time or equivalent part-time experience in food service work in a hotel, restaurant, cafeteria or catering firm or any equivalent combination of the required experience and the substitutions of a diploma or certificate from a recognized trade, technical or vocational school at a high school level or higher with a major in culinary arts, food service or food trades may be substituted for the required experience.
  • Ability to understand and apply the laws rules policies and procedures governing the catering department.
  • Ability to judge the proper quality, appearance, and condition of foods by sensory observation.
  • Ability to follow oral and written instructions.
  • Ability to give oral and written instructions in a precise and understandable manner.
  • Ability to supervise, including assigning work, and providing training.
  • Ability to stand for prolonged periods of time.
  • Ability to lift and carry heavy objects.
  • Ability to work varied shifts and/or irregular hours (i.e. weekends, holidays, nights).



  • Knowledge of the laws rules policies and procedures governing the catering department.
  • Knowledge of department procedures for preparation, service and storage of food and beverage.


Physical Demands/Working Conditions

Requires the ability to balance, carry, push, pull, stand, bend, reach, twist, lift and perform repetitive movements.


Additional Details

  • This position is designated as essential personnel.


Work Schedule

  • Varies depending on dept. needs; may include evenings, weekends and holidays.
  • 40 hours per week.


Salary Information

Grade 09


Special Instructions to Applicants

Please complete online application, submit resume and provide contact information for three (3) professional references.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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