Careers at UMass Amherst

Clerical Assistant (Temporary Professional) College of Education

Apply now Job no: 522090
Work type: Hourly
Location: UMass Amherst
Department: Dean - College of Education
Union: Non-Benefited
Categories: Administrative & Office Support, College of Education, Temporary Non-Benefited

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under the direction of the Department Administrators, provide administrative support to the academic departments within the College of Education.  Responsible for day-to-day management of departmental needs as required.


Essential Functions

  • Provides high quality, comprehensive administrative support to the Department Administrators.
  • Plans, arranges, and organizes department events to include scheduling venues and space reservations, coordinates catering orders, hotel bookings, and transportation needs. Track invoices and receipts for each event.
  • Provides departmental meeting support in the form of note/minute taking, zoom set up for hybrid meetings, or ordering refreshments for in-person meeting.
  • Processes assistantships, fellowship forms, assigning GA offices/desk space, tracking and maintaining workstations keys.  Maintain office door signs and directories.
  • Coordinates departmental office supplies.  Monitoring departmental swag, copy/print cards for students, assessing reorder needs and restocking as appropriate.
  • Organizes supply closets and monitors departmental copiers and printers for ink, toner, paper, and service needs. 
  • Assists with organizing, filing, or updating departmental files, archives, or resources.


Other Functions

  • Serves as back up to the Department Administrator role as needed. 
  • Maintains departmental kitchens including supplies and maintenance as needed.
  • Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • High school diploma or equivalent.
  • One (1) year experience in an office setting.
  • Experience with Microsoft Office and the ability to learn new software and procedures with minimal training and supervision. 
  • Ability to compile and maintain detailed, thorough, and accurate records.
  • Ability to work effectively with and provide clear information to a diverse population of  faculty and administrators.
  • Ability to work with a significant amount of independence, prioritize, use good judgment, and be self-directed.
  • Excellent written and oral communication and language skills.
  • Experience writing and editing correspondence.
  • Excellent organizational skills.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree preferred.
  • Experience in an academic administrative office setting preferred.
  • Prior knowledge of UMass policies, procedures, and systems preferred.


Physical Demands/Working Conditions

Typical office environment.


Additional Details

This is a temporary, non-benefited position not to exceed one year.


Work Schedule

Up to 30 hours per week. Role requires on-site presence.


Salary Information

$18.00 - $22.00 per hour.


Special Instructions to Applicants

Please submit cover letter, resume, and a list of 3 professional references.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

Back to search results Apply now Refer a friend

on-the-spot-interview details Upcoming On-the-Spot Interviews at UMass Amherst for Custodial, Grounds, Landscaping, Culinary, Catering, Hospitality, Housekeeping, Hotel Front Desk. On-the-Spot Interviews Details

Returning Applicant?

Login to complete your application and/or apply for more positions.


Job Alerts

We'll send you an email when a position becomes available that matches your search criteria


Human Resources

Visit Human Resources for more information on benefits, payroll, health insurance, retirement and general information about working at UMass Amherst.