Careers at UMass Amherst

Associate Director of Special Programs & Engagement (Hybrid Opportunity)

Apply now Job no: 523638
Work type: Staff Full Time
Location: UMass Amherst
Department: Dean - Isenberg School
Union: PSU
Categories: Public Relations, Marketing, Communications, Event Planning, Isenberg School of Management, PSU A

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

The Associate Director of Special Programs and Engagement works under the guidance of the Executive Director of Special Programs and Engagement on School-wide events, stakeholder engagement, and special programs for the Isenberg School of Management (ISOM). This position also works closely with Isenberg’s Dean, leadership, and campus-wide stakeholders. The Associate Director is responsible for the planning, coordination, and execution of quality, highly visible, and successful events that enhance impact the ongoing engagement and growth of ISOM constituents.


Essential Functions 

  • In collaboration with the Associate Director of Events and Programs and other campus-wide departments, manages events that enhances stakeholder engagement.
  • Responsible for all logistics including budget creation/reconciliation, vendor negotiations, creation, and implementation of event work plans that supports the strategies, initiatives and institutional priorities.
  • Manages or assists with events in collaboration with the Executive Director of Special Programs and Engagement, the Isenberg Dean and other campus-wide stakeholders in developing and executing Dean-level events for the Isenberg School of Management.
  • Negotiates, prepares, manages, and oversees event budgets and logistics as appropriate; including, but not limited to, venue, food/beverage, audio/visual, entertainment, decorations, volunteers, sponsorships, event committee meetings, and on-site event management.
  • Works with campus-wide departments in the planning and execution of all event-related mailings, responses, and post-event follow up.
  • Prepares post-event analyses to assess opportunities, coordinate appropriate follow-up and evaluation, and make recommendations for improvements as appropriate.
  • Writes and disseminates departmental communications in collaboration with Isenberg Marketing and Communications team and others to stakeholders by developing strategic marketing plans, overseeing content development, writing, layout and design, procurement of photos, printing, website details, social media, and mailing.
  • Works with UMass research staff on maintaining and updating Isenberg key constituent records.
  • Plans, organizes, and holds regular meetings and events with individuals within each department apprised of current industry trends; reinforces the department’s status as top tier programs; and maintains industry relationships.
  • Responds to internal and external inquiries.
  • Meets regularly with the Executive Director to discuss the calendar of events and prioritizing.
  • Supervises a Coordinator of Events & Programs.


Other Functions 

  • Participates on School-based committees as needed. 
  • Supervises student workers to support initiatives as needed. 
  • Performs other related duties as assigned. 


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's degree with two (2) years of work experience in events, marketing, or communications.
  • Fundamental knowledge of print media production.
  • Demonstrated ability to work collaboratively and respectfully with a variety of stakeholders with multiple interests and varying levels of authority to achieve organizational goals.
  • Excellent communication and interpersonal skills, as well as conflict resolution skills
  • Strong organizational skills and administrative aptitude with ability to manage several projects simultaneously.
  • Demonstrated ability to work with office productivity software applications.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 

  • Experience with event management software.
  • Proven experience and comfort with public speaking.
  • Demonstrated experience in print media production.


Physical Demands/Working Conditions 

  • Typical office environment. 
  • Occasional lifting up to 50 pounds. 


Work Schedule 

  • Monday – Friday, 8:30 AM - 5:00 PM.
  • Required to work occasional weekends and evening hours.
  • This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.


Salary Information 

Level 27

PSU Hiring Ranges


Special Instructions to Applicants

Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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