Careers at UMass Amherst

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Clerk V-Executive Assistant to the Director UMass Amherst
Provides administrative assistance to the Director of the Institute for Applied Life Sciences (IALS).
Undergraduate Programs Assistant (Clerk IV) UMass Amherst
Supports the Undergraduate Programs with the coordination of the College of Information and Computer Sciences’ multiple undergraduate academic programs.
Communications and Development Coordinator - HFA UMass Amherst
Reporting to the Director of Development, and with guidance from the Director of Marketing and Communications, the Communications and Development Coordinator works collaboratively with both communications and development staff to support the advancement of the strategic goals of the College of Humanities and Fine Arts (HFA) and the departments and programs within the HFA umbrella. This position is responsible for the production of web, print, and social media communications and assists in the planning, coordination, and implementation of development and alumni relations functions as needed.
Comm Educ DEI/Campus Climate UMass Amherst
Under the supervision and general direction of the Director of Diversity Education and Training of the Advocacy, Inclusion and Support Programs (AISP), the Community Educator for Diversity, Equity & Inclusion and Campus Climate will work with various offices to develop innovative education initiatives and serve as subject matter expert regarding the improvement of campus climate, and the prevention of acts of bias, hatred and identity-based violence.
Project Manager, Marketing & Communications UMass Amherst
The Project Manager (PM) for Advancement Marketing and Communications manages all requests for print, digital, social media, and video projects on behalf of Advancement departments, schools, units, and colleges and other areas of the university. The PM is the first point-of-contact and liaison in coordinating the logistics involved in the timely production of communications initiatives designed to cultivate, solicit, steward or otherwise engage members of the greater UMass Amherst community in the university’s fundraising and engagement priorities.
Clerk III - Seminar Coordinator UMass Amherst
This position will be responsible for coordinating weekly seminars; serve as a receptionist for the Chemistry Department main office; provide assistance to support departmental alumni programs; as well as provide administrative assistance to the Operations Manager as requested including the certification of safety training for all lab personnel.
Clerk IV - Operations Manager UMass Amherst
Clek IV - Manages the academic records for Bachelor’s Degree in Individual Concentration (BDIC). Acts as front office supervisor for all general communications and contacts external to BDIC, as well as for all internal communications; direct supervision of office assistants including development and implementation of office assistant training program; coordination of alumni communications and web and social media updates; data entry of student academic records; and organize and prepare publicity for BDIC events.
Technical Specialist I U of M UMass Amherst
Prepare and set up physics and astronomy demonstration equipment, provide technical support for classroom instructors; repair and maintain physics and astronomy demonstration apparatus and instrumentation; maintain organized storage rooms; construct and assemble demonstrations used in the classroom; set up portable computer. Assist in the development of new physics and astronomy demonstrations.
Pot Washer II (Catering) UMass Amherst
Performs routine manual and domestic job duties in a food service operation including pot washing, dish washing, cleaning, serving food and cooking. Primary duties are to wash pots and pans and to assist with various other cleaning and cooking tasks as needed.
Baker II (Cake Decorator Central Bakery) UMass Amherst
Prepares baked goods such as bread, rolls and pastries; decorate cakes and other baked goods; operates equipment such as bread slicers, mixers and ovens; inspects baking ingredients for spoilage; performs related work as required.
Culinary Worker II (Central Production Kitchen) UMass Amherst
Performs routine manual and domestic job duties in a food service operation including: cooking, cleaning and serving food. The basic purpose of this work is to perform cooking tasks and assist with cleaning and food serving work as needed.
Maintainer I (CC Facilities) UMass Amherst
Performs general custodial duties in connection with the cleaning and maintenance of a building or of an assigned area within a building in the Auxiliary Services Department.  Works as a member of a team cleaning custodial program (CAPP Hillyard  Rovic) which includes housekeeping, cleaning, moving furniture and trash removal in the Campus Center.  Performs related work as required.
Clerk IV - Medical Receivables Specialist UMass Amherst
Interprets and analyzes medical Explanation of Benefits (EOB) from third party payers and aged trial balance reports. Reconciles accounts by line adjustments and expenditure of funds. Assumes provider advocacy role interacting with insurance company personnel to resolve account discrepancies. Maintains records of financial transactions including revenue collected, co-payments and payment history by patient and respective insurance companies. Facilitates and prepares documents in accordance with Mass. Motor Vehicle Accident (MVA) protocol and Mass. General Law. Prepares patient financial statements and other appropriate documents for insurance processing. Provides patient support & assistance, either in person or via telephone, with professionalism and patience during difficult and confrontational issues. Works under the supervision of the Patient Accounts & Services Manager who issues directives and evaluates performance.
Residence Director UMass Amherst
Residential Life at the University of Massachusetts Amherst educates and serves approximately 13,500 diverse domestic and international undergraduate and graduate students in residence hall and apartment communities. We utilize a defined set of learning goals and outcomes as outlined by the UMass Amherst Residential Curriculum. The Residence Director has overall responsibility for leading the development of safe, inclusive, and learner-centered residential communities of approximately 350 to 600 undergraduate students. This position requires frequent and meaningful interaction with residential students. This position has responsibility for community development, student learning, staff supervision, student conduct and incident response, administrative and project management tasks, and other general responsibilities both for the students within assigned communities and in greater service to Residential Life and Student Affairs and Campus Life and their shared commitment to student success. The Residence Director is a live-in position and reports directly to an Assistant Director of Residence Education.
Project Executive UMass Amherst
Under the general direction of the Director of Design & Construction Management, the Project Executive is responsible for organizing and managing a group of professional staff in the management of capital projects; the development and organization of project management processes and procedures; and the management of personally assigned projects in direct support of the overarching mission of the Design & Construction Management Division.
Pre-Award Research Admin Rev UMass Amherst
The Pre-Award Research Administrator - Reviewer is responsible for proposal review and submission; interpretation and implementation of Federal, State, and University regulations; provides education and training for sponsored and proposal development activities; serves as a resource person for faculty and staff and is a liaison with sponsoring agencies.
Clerical Assistant, Advancement Research UMass Amherst
Under the supervision of the Director of Central Research Services, the Clerical Assistant for Research conducts research on known and potential individual, foundation and corporate prospects to meet ongoing development needs and identify prospective major donors; compiles, assesses and conveys pertinent results via biographical sketches, prospect profiles and prospect summaries; and ensures new information is recorded in Advance database.
Senior Director of Development, College of Natural Sciences UMass Amherst
The College of Natural Sciences at the University of Massachusetts Amherst seeks an entrepreneurial and solutions-focused development professional to serve as its new Senior Director of Development (SDOD). This role will raise major and principal gifts through the identification and cultivation of new donors as well as inspire current donors to higher levels of giving. The SDOD will join a high performing team that embodies focused determination and positivity as it drives the College toward new levels of philanthropic success and social impact. Reporting into the Assistant Dean for Advancement at the College of Natural Sciences, the SDOD’s responsibilities will include growing and managing a portfolio of individual donors located in Massachusetts, New York City, and on the West Coast. They will cultivate, solicit, and steward prospects and donors at major and principal gift levels ($100K-$1M+), while launching a systematic initiative to identify and qualify new donors that meet institutional fundraising goals.
Clerk IV - Lead Administrative Assistant UMass Amherst
As the Center for Counseling & Psychological Health (CCPH) Lead Administrative Clerk, performs the following duties in varying percentages based on need: greets clients, enters client demographic and insurance information in Electronic Health Record (EHR) system, answers and appropriately sorts and allocates all incoming calls, enters and updates information in Center for Affordable Quality Healthcare (CAQH) clinician accounts, trains and supervises front desk staff. Supports CCPH Leadership team and program coordinators with administrative tasks and delegation of tasks to other administrative staff. Works under the direction of the Center for Counseling and Psychological Health (CCPH) Office Supervisor, who assigns duties and reviews performance for efficiency and conformance with instructions.
Dir International Admissions UMass Amherst
Under the general direction of the Vice Provost of Enrollment Management, this position is responsible for management and leadership of Undergraduate International Admissions. The Director of International Admissions plays a critical role in helping to define the university’s undergraduate international recruitment and enrollment goals as well as seeing the those goals are met. International undergraduate students account for approximately 22% of the University’s net-revenue generated by undergraduate students.

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