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Deputy Director Fine Arts Center (Hybrid Opportunity)
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UMass Amherst
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| The Deputy Director provides operational leadership for the Fine Arts Center, ensuring strong alignment between strategic goals and day-to-day functions. Reporting to the Director, this role oversees finance, administration, operations, box office, Fine Arts Center facilities and information systems, while also serving as a liaison to Central HR for organizational planning and staffing needs. The Deputy Director ensures compliance, drives process improvements, and represents the Fine Arts Center with internal and external partners. The position requires demonstrated progressive leadership in arts or cultural organizations to steward resources, support programming, and sustain the Center’s mission of delivering world-class arts experiences.
This position will be available in January 2026. |
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Departmental Assistant - Patient Benefit and Referral Specialist
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UMass Amherst
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| Accurately performs all functions related to the patient intake process at University Health Services (UHS) by interviewing patients, verifying eligibility electronically via multi-payer systems and entering or updating information in the practice manager in a timely manner and with a high degree of accuracy. Ensures the facility will be reimbursed for the services performed by verifying eligibility and benefits and obtaining pre-determinations and authorizations. Assures timely access to care for patients. Collects co-pays and fee-for-service payments and prepares electronic reconciliation of daily log. Processes telephone traffic and urgent situations in a timely manner, supports and assists various departments, and utilizes the computer system to locate patients and providers. Verifies that all patients are complying with the UHS Eligibility policy. |
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Post Doctoral Research Associate - Conservation Ecologist
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UMass Amherst
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| Amphibians and reptiles face a large number of escalating threats to the viability and persistence of their populations. These threats are multi-faceted, complex, and require advanced quantitative tools to tackle. Therefore, we seek to hire up a postdoctoral researcher to work on questions which can provide essential scientific information for conservation and management decision-making related to amphibians and reptiles. |
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Community Relations Coordinator
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UMass Amherst
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| Civic Engagement & Service Learning (CESL) at UMass Amherst partners with faculty, students, and community organizations to integrate meaningful service with academic learning. The Community Relations Coordinator manages and advances CESL’s external presence across the community. The Community Relations Coordinator develops and sustains partnerships with community organizations, government agencies, and regional networks to promote CESL programs to external stakeholders. |
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Service Desk Team Lead
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UMass Amherst
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| The Service Desk Team Lead is responsible for managing the delivery of high-quality technical support to the UMass Amherst community, including students, faculty, and staff. This includes monitoring performance across multiple support channels (in-person, phone, email, web, and chat), ensuring accurate documentation in the Service Desk ticketing system, and guiding staff in the use of sound judgment when analyzing and resolving IT account and technology-related issues. The supervisor provides coaching and feedback, supports professional development, ensures adherence to service standards, and facilitates appropriate escalation and referral processes. Additionally, the supervisor collaborates with other IT units to improve service delivery and contributes to continuous improvement initiatives. |
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Service Desk Team Lead
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UMass Amherst
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| The Service Desk Team Lead is responsible for managing the delivery of high-quality technical support to the UMass Amherst community, including students, faculty, and staff. This includes monitoring performance across multiple support channels (in-person, phone, email, web, and chat), ensuring accurate documentation in the Service Desk ticketing system, and guiding staff in the use of sound judgment when analyzing and resolving IT account and technology-related issues. The supervisor provides coaching and feedback, supports professional development, ensures adherence to service standards, and facilitates appropriate escalation and referral processes. Additionally, the supervisor collaborates with other IT units to improve service delivery and contributes to continuous improvement initiatives. |
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Assistant Director of Employer Engagement & Operations
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UMass Amherst
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| The Assistant Director of Employer Engagement and Operations connects students to valuable career opportunities by coordinating campus-wide employer engagement and recruitment activities. Reporting to the Director of Employer Engagement and in collaboration with the Associate Director of High Impact Practices, the Assistant Director of Employer Engagement and Operations executes a multi-year comprehensive strategic plan for effective employer relationships that provide critical capacity in building and sustaining employer relationships across the full range of student recruitment efforts, such as career fairs, on-campus interviews, networking, communicating job and internship opportunities, and other recruitment events. |
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Communication Access Coordinator
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UMass Amherst
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| The Communication Access Coordinator supports a caseload of students with a wide range of disabilities and temporary impairments by facilitating an interactive process of determining eligibility for appropriate accommodations and ensuring individuals with disabilities receive appropriate accommodation, adjustments, and modifications as mandated by federal, state, and local laws. Primarily works with Deaf/HOH (hard of hearing) students but also serves as a generalist for students with disabilities. |
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Clerk IV (Undergraduate Programs Office - Hybrid Opportunity)
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UMass Amherst
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| The Isenberg Undergraduate Program serves a diverse and varied group of faculty, staff, parents, and students. The Clerk IV coordinates the Isenberg Undergraduate Programs office student engagement area. Acts as a first resource for undergraduate students, faculty, parents/guardians and others to effectively triage needs, referring complex inquiries to appropriate office staff. |
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Rape Crisis Advocate
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UMass Amherst
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| Under the general supervision of Associate Director for Counseling and Rape Crisis Services, assists in the provision of services of the daily operations of 24 hour comprehensive services for victims/survivors and the family and friends of victims/survivors of sexual and relationship violence, and participates in violence prevention efforts and education to meet grant, program, and departmental goals. |
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Departmental Assistant (Communications Dispatcher)
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UMass Amherst
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| The Departmental Assistant (Facilities Operations) is a part-time role operates with considerable independence to maintain the 24/7/365 Facilities Service Center. Primary responsibilities include core activities related to academic, administrative, and residential routine and emergency facilities management. Areas of responsibility include, but are not limited to, initial contact for campus facilities questions and concerns, dispatching field personnel, entry and review of online service requests, emergency situational awareness and management, campus facilities emergency notifications, and card access monitoring and maintenance. |
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Cloud Automation Engineer (Remote Opportunity)
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UMass Amherst
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| The Cloud Automation Engineer will implement, monitor, and continually improve procedures and resource allocations to ensure professional, high quality technology support and services to the UMass Amherst Campus including its executives, faculty, staff, and administrators. Provide support and maintenance of cloud computing systems, both on-premises and with third parties, including assessing systems services to identify potential weakness and problems and refining deployment, backup, and integration scripts. |
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Senior Systems Analyst (Hybrid Opportunity)
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UMass Amherst
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| The Senior Systems Analyst is responsible for designing, implementing, and optimizing technology support and services for UMass Amherst, ensuring high-quality solutions for executives, faculty, staff, and administrators. This role drives the adoption of new technologies, contributes to IT strategic planning, and leads implementation projects. Additionally, the Senior Systems Analyst provides leadership, mentoring, and training to IT system engineers and administrators. Key responsibilities include managing and monitoring enterprise-class Windows/Linux systems, fiber channel and backup environments, as well as overseeing system administration and integration with other campus services to enhance operational efficiency and security. |
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Technical Assistant III (Cattle Barn Manager)
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UMass Amherst
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| The position participates in the daily operations of the Agronomy Farm in cooperation with the Farm Superintendent and Cattle Management Faculty, including oversight in the care and feeding of beef cattle and maintenance of the cattle facility and grounds. Oversees all cattle, cattle barn employees, and maintains all cattle records. Serves as support staff for the teaching, research, and outreach programs of the Center for Agriculture, Food, and the Environment (CAFE) and Department of Veterinary and Animal Sciences (VASCI). |
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Certified Veterinary Technician Associate Lab Instructor
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UMass Amherst
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| The Certified Veterinary Technician (CVT) Associate Laboratory Instructor in the Department of Veterinary and Animal Sciences will support the delivery of laboratory instruction and animal care procedures in both large and small animal settings. Under the guidance of senior faculty or program instructors, the Associate Laboratory Instructor will assist with teaching clinical veterinary nursing and husbandry skills, and maintain a safe and effective learning environment. |
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Instructional Designer (Hybrid Opportunity)
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UMass Amherst
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| The Instructional Designer creates upskilling research projects, courses, consultations and workshops to educate faculty and staff to design, develop, and deliver high-quality online instruction through effective instructional design processes supported by emerging educational technologies. |
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Academic Advisor/Senior Academic Advisor (Hybrid Opportunity)
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UMass Amherst
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| Under the direct supervision of a CNS Assistant Director of Advising, the Academic Advisor/Senior Academic Advisor provides comprehensive advising for College of Natural Sciences (CNS) to upper-level students in various CNS majors. This position works closely with other advising personnel and department-based Faculty Mentors to ensure high quality advising and academic services for all students. |
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Director of Dining Operations
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UMass Amherst
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| Under the direct supervision of the Executive Director of Dining Services (EDS), responsible for the overall success of Retail Dining Services (RDS) and oversight of the day-to-day operations of Residential Dining Services (RDS). The Director of Dining Operations provides leadership in developing and executing strategies to deliver high quality dining experiences and excellent customer service to University students, faculty, staff, campus visitors, and guests, while achieving operational and financial goals and ensuring safety and sanitation standards are maintained. Specific areas of responsibility include the oversight of the University's self-operated dining operations, maintenance, and janitorial.
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Technical Assistant III (Educ)
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UMass Amherst
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| Provide support for general and organic laboratory and lecture courses. Maintain an organized set of materials to support faculty lecturing in large enrollment first and second year courses, including general education courses. In collaboration with the Directors of teaching laboratories and technical staff, develop new, complementary laboratory experiments at the freshmen and sophomore levels. Direct supervision provided by the Director of the General Chemistry Laboratory (Sr. Lecturer II A) and functional supervision provided by the Organic and Inorganic Teaching Laboratories Coordinator (Laboratory Technician II) and the Organic Laboratory Director (Sr. Lecturer II). |
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Clerk IV (Fiscal Services Coordinator, Institute for Applied Life Sciences (IALS)) - Hybrid Opportunity
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UMass Amherst
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| The Clerk IV, Fiscal Services Coordinator, in the Institute for Applied Life Sciences (IALS) is responsible for all accounts receivable functions for the IALS Core Facilities including invoicing, collections, and applying payments, as well as assisting with onboarding customers. In addition to these duties, the Fiscal Services Coordinator performs procurement-related functions and works on special projects as assigned by the Fiscal Services Manager and Director of Finance and Operations. |