Associate Director of Client Support and Services (Hybrid Opportunity)
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UMass Amherst
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The Associate Director of Client Support and Services oversees technical teams delivering desktop support and innovative computer classroom technology to the UMass Amherst community. This role manages desktop technology administration, infrastructure, security, and equipment compliance for executives, faculty, staff, and administrators. Additionally, the position ensures continuous access to cutting-edge software and services vital to academic programs, both online and on campus. The Associate Director collaborates with departments and IT teams to develop strategic solutions for instructional and administrative needs and provides expert guidance on technology procurement, security protocols, and infrastructure management. |
High Performance Computing (HPC) Software Engineer (Hybrid Opportunity)
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UMass Amherst
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The High Performance Computing (HPC) Software Engineer will support UMass Amherst’s research, teaching, and learning missions by assisting with the operation and improvement of the university’s HPC resources. This role involves supporting and maintaining HPC environments in Amherst, MA, and at the Massachusetts Green High Performance Computing Center in Holyoke, MA. The engineer provides technical support to users at all skill levels, offering individualized support for populations ranging from new adopters to seasoned experts. The position requires advanced technical expertise, continuous learning, teamwork, independent problem-solving, and strong communication skills. |
Senior Information Security Analyst (Hybrid Opportunity)
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UMass Amherst
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The Senior Information Security Analyst is a strategic and senior-level analyst with a primary focus on risk assessment, security governance, and project-based security initiatives. This role is responsible for evaluating and mitigating security risks, leading compliance initiatives, and driving security-related projects that enhance the University's overall cybersecurity posture. The position collaborates closely with senior leadership on building and managing an effective, comprehensive security program that supports compliance with legal and business requirements in support of the University’s mission. |
Manager of Media Production & Instructional Technology (Hybrid Opportunity)
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UMass Amherst
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The Manager of Media Production and Instructional Technology leads the media production team to support the creation of engaging and effective instructional content for both online and in-person courses. The Manager oversees the creation of high-quality multimedia content, ensuring alignment with educational goals and fostering innovative use of instructional technology. |