Careers at UMass Amherst

Academic Advisor & Director of Alumni Affairs

Apply now Job no: 504209
Work type: Staff Full Time
Location: UMass Amherst
Department: Mech & Industrial Engineering
Union: PSU
Categories: Academic Advising & Learning Resources, Professional Staff Union (PSU)

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under the direction of the Department Head, provides academic counseling for undergraduate and graduate students.  In coordination with the Undergraduate and Graduate Directors, organizes and manages all activities of the department’s undergraduate and graduate programs, including all aspects of alumni affairs and departmental aspects of career planning.


Essential Functions

Academic Advising:

  • Advises all undergraduate and graduate students in the program on curriculum issues and on the requirements for completing the BS, MS, and PhD degrees in Mechanical and Industrial Engineering and the certificate/minor options offered by the department where applicable.
  • Advises students on course registration and on course overrides and exceptions.
  • Counsels prospective undergraduate and graduate students regarding admission to the Mechanical and Industrial Engineering program.
  • Monitors the academic progress of students and performs the academic report process.
  • Advises transfer students and develops a recommended curriculum to integrate them into the program.
  • Organizes departmental activities for prospective and current students and participates in these events.

Career Counseling and Placement of Students:

  •  Serves as the departmental liaison for placing students in cooperative jobs and internships.
  •  Serves as the departmental liaison with prospective employers and maintains a database of contacts from various companies.

Alumni Affairs:      

  • Serves as the liaison for all alumni activity and communication.
  • Strategizes and develops networking program to create ongoing communication with alumni.
  • Maintains a current database of undergraduate and graduate alumni.
  • Plans, develops, and coordinates alumni reunion and homecoming events and participates in such events.
  • Collects material for and edits departmental news.

Administrative Support:

  • Develops course/curriculum assessment questionnaires for alumni in collaboration with the Director of Undergraduate Programs.
  • Compiles, maintains and organizes statistics and course/curriculum information for the periodic Accreditation Board for Engineering & Technology (ABET) program accreditation review in collaboration with the Director of Undergraduate Programs.
  • Designs, creates and administers surveys to measure outcomes. Analyzes data and prepares extensive reports with results which are used by Undergraduate Committee’s preparation for the ABET program.
  • Prepares and edits course catalog entries, as well as web pages associated with the academic programs.
  • Serves as the undergraduate and graduate program liaison with other UMass departments and student societies, including serving on committees in the College of Engineering.
  • Coordinates academic scheduling in collaboration with the Director of Undergraduate Programs.
  • Designs and implements recruitment and retention strategies to improve the number of quality students accepted into the undergraduate and graduate programs.
  • Administers budgets for the department’s special events related to student recruitment and retention.


Other Functions

Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree with 2-4 years of relevant experience to include academic advising.
  • Ability to effectively communicate with students, faculty, staff and alumni including excellent oral and written communication skills.
  • Intermediate level computer proficiency. 
  • Ability to maintain a working relationship with industry.
  • Ability to advise students effectively in course selections in the Mechanical and Industrial Engineering curriculum.
  • Ability to understand, explain, and consistently apply departmental policies and procedures.
  • Knowledge, ability and interest in learning new web-based database management and spreadsheet software.


Physical Demands/Working Conditions

Typical office environment.


Work Schedule

Hours are flexible between Monday – Friday:  8:00 am – 5:00 pm (37.5 hours per week).


Salary Information

Level 25

PSU Salary Ranges


Special Instructions to Applicants

Please submit a cover letter, resume, and contact information for three professional references. Applications received by February 2, 2020 will receive priority consideration. Search may remain open until a suitable candidate pool has been identified.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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