Careers at UMass Amherst

Assistant Director of Inclusive Programs - Information & Computer Sciences

Apply now Job no: 504315
Work type: Staff Full Time
Location: UMass Amherst
Department: Computer Science
Union: PSU
Categories: Program Administration, Diversity & Inclusion

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

The Assistant Director of Inclusive Programs helps to define, develop, and implement programs that engage students in and get students excited about Computer and Information Sciences. These programs will be geared towards current and prospective students that might not otherwise have exposure to opportunities in these areas of study. These initiatives will create an inclusive, supportive, and equitable learning community in which students can explore the computer and information sciences and the various career opportunities that are available in our field. These initiatives will help with the recruitment, inclusion, and long-term success of students from underrepresented groups.


Essential Functions

  • Collaborate with the College’s Director of Diversity and Inclusion to successfully define and execute summer or other programs to promote interest and success in Computer and Information Sciences.  
    • Determine the needs of the College and/or field and design programs that meet those needs.
    • Work with the College’s communications team to design electronic or printed materials that will promote the programs to appropriate audiences in a professional manner.
    • Identify teachers and researchers from our College or other departments on campus that meet the needs of each program. Work with College HR staff to hire these individuals. Source guest speakers and coordinate any payments with the College’s finance team. Manage enrollment for each program.
    • Make all logistical arrangements (i.e. event space reservations, hotel or on-campus housing accommodations, airline or other travel, catering, IT or other supply needs, etc.) 
    • In conjunction with each program’s teachers and researchers, create and organize itineraries, welcome packets, or other materials.
    • Design a budget for each program that fits within the Office of Diversity and Inclusion’s annual pre-approved budget. Monitor expenses and discuss any variances from the budget with the Director of Diversity and Inclusion and the College’s finance team.
    • Work with the College’s Data Analyst to continually evaluate the effectiveness of programs and the needs of the College/field using surveys and other data collection methods. Use the data to update and improve programs after each session.
  • Assist the Director of Diversity and Inclusion with the design and execution of other events that support the College’s diversity and inclusion efforts such as diversity panels, workshops, guest speakers, and community discussions. Maintain a calendar for all events hosted by the Diversity and Inclusion office. Coordinate with the College’s Events Manager to ensure rooms are available and properly set for all events. Coordinate with the College’s communications team to ensure events are announced through proper channels with appropriate notice.
  • Collaborate with faculty, staff, and students to ensure the successful creation of support systems and relationships that enhance our programs.
  • Represent the College at university-wide or off campus events.  Promote a positive and inclusive image at all times.
  • Assist the Director of Diversity and Inclusion in building community partnerships with local K-12 schools and community colleges.


Other Functions

  • Performs related duties as assigned or required to meet Department, College, or University goals and objectives.
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy. Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. 
  • Understands and contributes to the implementation of departmental and institutional goals for creating a respectful, inclusive environment that is supportive of diversity. 
  • Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Education and Experience

  • Bachelor’s Degree in any field with 3 years of relevant experience in program development/management, equity and inclusion, or other related field. 


  • Master’s Degree in any field with at least 1 year of relevant experience in program development/management, equity and inclusion, or other related field.


Skills and Knowledge

  • Strong commitment to, and understanding of, inclusive excellence. Ability and willingness to work with a diverse student population and contribute to their success.
  • Demonstrated knowledge and skill in developing and implementing programs and initiatives.
  • Strong interpersonal skills with the ability to interact effectively, and create and maintain harmonious relationships within the College and across the University with a diverse population of staff, faculty, students, and off-campus constituents.
  • Strong written and verbal communication skills. Ability to write concisely, express thoughts clearly, and develop ideas in a logical sequence.
  • Independent initiative. Must have the ability to stay on task and work productively with a minimum amount of supervision or guidance. Willingness to take on a variety of tasks related to the successful operation of the College’s diversity and inclusion programs. The ability to adapt and work effectively as the College and diversity and inclusion team grows.
  • Strong organization skills and attention to detail with the ability to complete assignments in a timely manner, balancing the demands of concurrent and potentially competing projects. 
  • Ability to exercise sound judgment and maintain confidentiality. The ability to think through problems, organize and seek out data/information, identify key factors and underlying causes, and generate solutions.
  • Strong computer skills including at least intermediate expertise with:
    • Email
    • Calendar systems such as iCal, Outlook, or Google
    • Word processing software such as Microsoft Word or Google Docs
    • Spreadsheets such as Microsoft Excel or Google Sheets
    • Databases such as Microsoft Access or FileMaker
    • Publishing software such as Microsoft PowerPoint or Microsoft Publisher


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Degree in Computer Science, Human Resources, Education, Social Work, Counseling, Communications, or a related field.
  • 1 year of experience working in a diversity or inclusion position within higher education. 
  • 1 year of experience working in a computer science or technology program leadership role.
  • 1 year of experience with event planning.


Physical Demands/Working Conditions

Typical office environment activity.


Work Schedule

Monday-Friday, 8:30 am-5:00 pm. Required to work occasional nights and weekends to meet event or program needs.


Salary Information

Level 26

PSU Salary Ranges


Special Instructions to Applicants

Applicants must submit a resume, cover letter, and the names and contact information for three (3) professional references. Each applicant is also required to submit a statement explaining why diversity and inclusion matters to them.

Applicants must apply by January 20, 2020 to ensure consideration.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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