Careers at UMass Amherst

UMass Amherst COVID-19 Response: The University of Massachusetts Amherst is currently re-examining open positions as our campus monitors and responds to the novel coronavirus pandemic. At this time, hiring priority is being given to positions that are critical to academic, research, and business continuity. Searches for current openings may be placed on hold or cancelled. Candidates will be contacted directly by the hiring department with regard to the status of their current application(s). We appreciate your patience and flexibility during these unprecedented times and thank you for your interest in the University of Massachusetts Amherst.


Apply now Job no: 504462
Work type: Staff Full Time
Location: UMass Amherst
Department: Office of Equal Opportunity
Union: Non-Unit Exempt
Categories: Program Administration, Diversity & Inclusion

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under general direction of the Associate Vice Chancellor for Equal Opportunity, the Investigator will effectively investigate alleged violations of campus non-discrimination policies, including discrimination, harassment, and related retaliation. The Investigator will provide trainings to the campus on University policies and procedures relating to preventing and responding to reports of discrimination, harassment and retaliation. Will be assigned to work under the direction of other senior staff on complex cases.


Essential Functions

  • Perform intake of informal and formal complaints and recommendation of necessary interim measures.
  • Conduct impartial fact-based investigations including scheduling, witness interviews, evidence reviews, and drafting of investigative reports.
  • Maintain all records and documentation associated with complaint investigations.
  • Work under the direction of senior staff and other experts on complex investigations to ensure prompt and thorough resolution of complaints.
  • Deliver training on university policies and procedures relating to preventing and responding to reports of discrimination, harassment and retaliation.
  • Build trusting and collaborative relationships with university constituencies;
  • Perform other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree and at least three (3) years of demonstrated experience conducting investigations relating to allegations of discrimination, harassment, sexual harassment, sexual misconduct, and  interpersonal violence utilizing trauma-informed practices, or Master’s degree in related field or J.D. with at least two (2) years of demonstrated experience.
  • Knowledge of federal and state civil rights laws, including Title IX, ADA, Title VII, etc.
  • Knowledge of the principles of conducting trauma-informed investigations.
  • Ability to manage multiple, on-going caseload of reported and complaints filed under university policies and procedures.
  • Excellent oral and written communication skills and attention to detail.
  • Demonstrated application of judgment based on experience and knowledge.
  • Discretion, good judgment, and the ability to maintain a high level of confidentiality.
  • Experience working with diverse populations.
  • Exceptional levels of professionalism and tact.
  • Experience in providing trainings relating to discrimination, harassment, sexual harassment, sexual misconduct and retaliation.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience in conducting investigations within higher education and/or a unionized environment


Physical Demands/Working Conditions

Typical office environment.


Work Schedule

Monday – Friday, 8:30 am – 5:00 pm


Salary Information

Salary commensurate with experience.


Special Instructions to Applicants

Please apply online with your resume and cover letter, and contact information for three professional references. The review of applications will begin on January 29, 2020, and will continue until the position is filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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