Careers at UMass Amherst

UMass Amherst COVID-19 Response: The University of Massachusetts Amherst is currently re-examining open positions as our campus monitors and responds to the novel coronavirus pandemic. At this time, hiring priority is being given to positions that are critical to academic, research, and business continuity. Searches for current openings may be placed on hold or cancelled. Candidates will be contacted directly by the hiring department with regard to the status of their current application(s). We appreciate your patience and flexibility during these unprecedented times and thank you for your interest in the University of Massachusetts Amherst.

Academic Counselor

Apply now Job no: 510154
Work type: Staff Full Time
Location: UMass Amherst
Department: Athletics
Union: PSU
Categories: Athletics, Academic Advising & Learning Resources

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under the direction of the Associate Athletic Director for Academic Support Services, develop and implement academic support services for student-athletes in assigned sports, to include advising and counseling student-athletes on academic, personal and athletic eligibility matters.  Work to enhance and nurture the relationship between the student-athlete Academic Support Services program and the student-athletes, coaches and faculty.


Essential Functions

  • Responsible for adhering to the philosophies and regulations of the Department, Conference, University, and NCAA as they relate to assigned duties in the Academic Support Services area.
  • Responsible for the academic counseling of student-athletes as assigned. This includes but is not limited to coordinating and supervising study hall activities, tutoring activities, and approval of course related books.
  • Communicate with student-athletes, coaches, and other applicable administrative staff regarding assigned student-athletes’ academic records in regard to matriculation, graduation and NCAA eligibility. 
  • Monitor and identify the means for student-athletes to satisfy NCAA progress toward degree completion requirements, as well as specific program graduation requirements including evaluating and making recommendations on academic suspension and dismissal petitions.
  • Counsel and advise student-athletes in establishing realistic and attainable goals regarding course and major selection, study skills, time management and career choices.    
  • Identify at-risk student-athletes and works with the Learning Specialist, coaching staff, tutors and other departments to ensure necessary support and monitoring.
  • Maintain confidential student files and records documenting all pertinent student-athlete academic and NCAA eligibility information within the Department, University, NCAA and FERPA regulations.
  • Utilize the SPIRE registration and records system regularly to monitor and update internal academic records.
  • Meet with prospective student-athletes during the academic portion of the recruitment process to disseminate information regarding the athletic Academic Support Services program and general University academic requirements.
  • Provide referrals to the Office of Athletic Health Enhancement and appropriate campus resources for assistance as needed.
  • Responsible for keeping abreast of current trends and developments in the field through publications, seminars, and conferences.
  • Responsible for strict adherence to NCAA, conference, and University rules and regulations.


Other Functions

Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s Degree required from an accredited institution in counseling, education or related field.
  • One to three years of demonstrated experience in intercollegiate athletics academic support services required.
  • Advanced oral and written communications skills.
  • Working knowledge of computers and student database systems.
  • Prior working knowledge of NCAA rules and regulations.
  • Ability to work evenings and weekends.
  • Ability to foster and maintain working relationships with various athletic, University, and public constituencies.
  • Ability to act independently and exercise sound judgment.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Master’s Degree from an accredited institution in counseling, education or related field.


Physical Demands/Working Conditions

Typical Office Environment Activity


Work Schedule

Monday- Friday, 37.5 hours per week. Evenings and weekends may be required depending on the demands of the position.


Salary Information

PSU Level 25

Salary Chart


Special Instructions to Applicants

Please submit your application online and include your cover letter, resume, and contact information for three professional references. Posting will stay open until the position is filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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