Careers at UMass Amherst

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NCAA Certification Specialist

Apply now Job no: 510481
Work type: Staff Full Time
Location: UMass Amherst
Department: Undergraduate Registrar
Union: PSU
Categories: Athletics, Registrar, Administrative/Office Support

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Working under the general supervision of the Assistant Registrar of Operations and Athletics, the NCAA Certification Specialist assists in determining the athletic academic eligibility of student athletes for competition in the NCAA in collaboration with the Department of Athletics, academic advisors, and a broad set of campus stakeholders. The NCAA Certification Specialist is critical to maintaining compliance with NCAA rules and regulations, and requires an in- depth understanding of NCAA Division I rules and regulations, Atlantic 10 Conference, Colonial Athletic Association, Hockey East and UMass academic regulations and policies. The incumbent must maintain documentation of information used to make determinations in accordance with institutional and NCAA requirements and develop procedures and reports related to the athletic certification process. The NCAA Certification Specialist will also assist with the data collection and reporting of annual NCAA reports (Academic Progress Rate, Graduation Success Rate).


Essential Functions

  • Maintain thorough knowledge of policies, regulations, and practices with student records services. Understand data processing principles and their applications in an educational environment. Review and report violations of NCAA Division I eligibility requirements and principles.
  • Apply knowledge of NCAA and University policies to a variety of individual situations.  Recommend procedures to ensure compliance in a diverse learning community. Anticipate potential problem situations in the future.
  • Review and maintain student records (e.g., degree requirements, transfer credit) for University athletes.  Analyze impact of proposed curriculum and policy changes on student athletes.  Uphold current University policies, processes, and procedures and Federal and Massachusetts laws pertaining to the privacy rights of students and access to student information.  Exhibit the highest levels of integrity.
  • Organize and prioritize work to meet deadlines.  Budget time over long periods and plan for cyclical periods of high volume work.
  • Establish and maintain cooperative relationships with campus departments.  Work with people from diverse cultures.  Counsel, advise, educate staff and administration; make referrals for students and staff over a wide range of subjects.
  • Continually assess processes and implement improvements utilizing strong problem identification, critical thinking, and problem solving skills.  Counsel and handle difficult situations with sensitivity and responsiveness to student needs and knowing when to make appropriate referrals if needed.


Other Functions

  • Performs related duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s Degree with 3 years of experience in higher education student administration.
  • High level of proficiency with computer applications and software.
  • Knowledge of data management and reporting practices.
  • Experience with student information systems.
  • Strong written and verbal communication skills. 
  • Strong interpersonal skills.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience within a Registrar’s Office.


Physical Demands/Working Conditions

Typical office environment.


Work Schedule

Monday - Friday, 37.5 hrs/wk


Salary Information

PSU Level 26

PSU Salary Schedule


Special Instructions to Applicants

To apply, please submit your application online and include a cover letter, resume and contact information for three professional references. The position will remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.


Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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