Careers at UMass Amherst

UMass Amherst is requiring COVID-19 vaccinations for all UMass Amherst employees. Individuals may apply for a religious or medical exemption from the COVID-19 vaccine requirement. More information regarding the University’s COVID-19 vaccination policies can be found at the UMass Amherst COVID-19 Information page or HR Fall 2021 website.

Receiving Teller I

Apply now Job no: 511105
Work type: Staff Full Time
Location: UMass Amherst
Department: Auxiliary Services
Union: USA/MTA
Categories: Administrative/Office Support, Food Service/Hospitality

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Receives and reconciles cash and equivalent from AE business operations; compiles daily sales reports in accordance with Auxiliary Enterprises and University cash control policies and procedures.  Issues cash drawers to Campus Center and campus retail operations. Performs related work as required.


Essential Functions

  • Receives cash and equivalent from Auxiliary Enterprise locations, verifies and reconciles amounts received.
  • Prepares deposits and records amounts following established procedures.  Confirms accuracy, researches and resolves discrepancies.
  • Monitors safe contents and inventories in the Cash Office and complies with University policies involving safe cash handling procedures.
  • Prepares change orders for Auxiliary business areas; issues operating banks and replenishes operating safes. 
  • Monitors overages and shortages by cashier, alerting management of performance issues and concerns on a daily basis.
  • Reports on credit card transactions, reconciles to retail revenue center receipts, researches and resolves credit card discrepancies.
  • Accesses Micros Point of Sales system through NetVuPoint and DataViewer to track and correct disputed transactions.
  • Audits cash drawers and safes, reviews operating unit procedures to ensure compliance with departmental policies.  Identifies and records discrepancies.
  • Organizes and maintains all official records of receipts including daily sales reports, deposits, safe combinations and other financial data.
  • Cross-trains with Receiving Teller I positions in processing daily departmental deposits through Peoplesoft Cashiering system according to Bursar’s Office procedures.


Other Functions

  • Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • High school diploma.
  • Minimum of two (2) years experience in the handling and collection of cash and preparation of deposits.
  • Experience maintaining records of financial transactions.
  • Knowledge of standard procedures in handling and recording cash.
  • Strong knowledge of Microsoft Excel and Microsoft Office products.
  • Ability to perform financial computations with speed and accuracy.
  • Ability to establish and maintain good relations with the campus community.
  • Ability to read, write and communicate effectively in the English language and ability to work with a diverse group of people.
  • Ability to work flexible hours, including nights and weekends.


Additional Details

This position is designated as essential.


Work Schedule

Varied schedule based on department needs; will include weekends and holidays.


Salary Information

Grade 13


Special Instructions to Applicants

Applicants should submit a resume, cover letter, and three professional references.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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