Careers at UMass Amherst

on-the-spot-interviews banner

When: July 27, 2022 - 9am-1pm; August 2, 2022 - 9am-1pm; August 10, 2022 - 9am-1pm and August 18, 2022 - 2pm-6pm. Learn more about these on-the-spot interviews.

Residence Hall Security Manager

Apply now Job no: 514393
Work type: Staff Full Time
Location: UMass Amherst
Department: Police Operations
Union: PSU
Categories: Student Affairs & Services, Residence Life & Housing, Police, Public Safety, Security

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Incumbent manages and directs Residence Hall Security which includes the Residence Hall Security Program, Residence Hall Security Camera Project, and Residence Hall Security Cadet Program in conjunction with the University Police Department. Ensures programs are effective and identifies additional resources to reduce liability and enhance the safety of residence hall students.


Essential Functions

  • Manages the Residence Hall Student Security and Residence Hall Cadet Program. Responsibilities include staff recruitment, training, supervision, and evaluation.
  • Develops and manages the Residence Hall Security Camera Program. Manages the technical operations of closed circuit cameras throughout campus and related digital equipment and assists the University police with information collected and archived.
  • Develops and implements strategic plan and operational objectives for residence hall security. Develops and manages new rules, regulations, policies and procedures to improve efficiency and effectiveness of residence hall security.
  • Acts as a liaison to Housing Services, University Police and Police Cadets, the UCard Office and the Office of Information Technologies (OIT), as well as other campus units.
  • Develops and manages security operating and capital budgets.
  • Identifies and participates in educational opportunities concerning residence hall security for University staff and residence hall students.
  • Provides on-call support for residence hall security and camera programs.
  • Collaborates with other campus agencies that are implementing security camera or card access systems.
  • Maintains technical proficiency and updates knowledge through appropriate courses, seminars, publications, training opportunities, and contacts with others in the trade.
  • Assures Crime Advisories and Crime Alerts are shared with all working student security and Cadet staff and promptly posted on the front door of each Residence Hall.


Other Functions

  • Performs related duties, as assigned or required.
  • Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
  • Demonstrates capacity, skill and willingness to engage students, and contribute to student success.
  • Understands responsibilities, with respect to conflicts of interest, and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace, defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to the implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public University related information only in the performance of responsibilities of position and exercises care to prevent unnecessary disclosure to others.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree and three to five (3-5) years of experience in administration of programs involving recruitment, supervision and policy development.
    • Ten (10) or more years of experience will be considered in lieu of a Bachelor’s degree.
  • Technical proficiency in acquisition and maintenance of security camera or card access systems.
  • Strong interpersonal, organizational, written and oral communication skills.
  • Successful completion of a background investigation; no conviction record of felony.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Related experience in college or university setting.


Physical Demands/Working Conditions

  • Typical office environment.
  • Occasionally required to stand outside in varying weather conditions.


Additional Details

  • Supervision Received:
    • Performs independently within the broad scope of Public Safety and University policies and goals; refers exceptions to the Assistant Vice Chancellor of Student Affairs.
  • Supervision Exercised:
    • Number of non-student employees directly supervised: 2
    • Number of non-student employees indirectly supervised: 16-20
    • Average number of student employees supervised at any given time: 300


Work Schedule

  • Monday – Friday, 8:30 am - 5:00 pm.
  • Required to work some nights and weekends.


Salary Information

Level 28

PSU Salary Ranges


Special Instructions to Applicants

Along with the application, please submit a resume, cover letter, and contact information for three (3) professional references. The search will remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Returning Applicant?

Login to complete your application and/or apply for more positions.


Job Alerts

We'll send you an email when a position becomes available that matches your search criteria


Human Resources

Visit Human Resources for more information on benefits, payroll, health insurance, retirement and general information about working at UMass Amherst.