Careers at UMass Amherst

Coordinator for Student Conduct & Community Standards

Apply now Job no: 515463
Work type: Staff Full Time
Location: UMass Amherst
Department: Dean of Students
Union: PSU
Categories: Student Affairs & Services, Residence Life & Housing

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under the supervision of the Assistant Director for Student Conduct and Community Standards, the Coordinator for Student Conduct and Community Standards assists in the coordination and implementation of a learning-focused student conduct process at the University of Massachusetts Amherst. Primary responsibilities include reviewing, tracking, and closing residential student conduct cases using administrative management software; adjudicating student conduct cases; supporting the development and implementation of student conduct related trainings and initiatives.


Essential Functions

  • Reviews residential student conduct referrals, determines policies under review, issues notices of code violation(s).
  • Reviews residential resolved student conduct cases, and monitors timely completion of case and sanctions.
  • Serves as a student conduct case administrator.
  • Supports University hearing board activities including serving as a procedural advisor.
  • Assists with the creation of student conduct related reports and assessment.
  • Assists in the development of educational initiatives and delivery of trainings, presentations, workshops, and publications for members of the university community.
  • Utilizes the applicable administrative software system to maintain accurate conduct case records.
  • Participates in the development of goals and learning outcomes for student conduct as a member of the Student Conduct and Community Standards Office team.
  • Supports and participates in university initiatives such as New Students Orientation, student organization events, campus committees, and other activities related to student success and the overall student experience.
  • Remains current in related best practices and participates in required training programs related to position.


Other Functions

  • Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
  • Demonstrates capacity, skill and willingness to engage students and contribute to student success.
  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
  • Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
  • Understands responsibilities, with respect to conflicts of interest, and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace, defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to the implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public University related information only in the performance of responsibilities of position and exercises care to prevent unnecessary disclosure to others.
  • Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree in higher education, student affairs, counseling education, or closely-related discipline.
  • Demonstrated experience adjudicating student conduct cases.
  • Experience working in medium to large residential campus.
  • Experience using a web-based conduct software platform to initiate, track, and record student conduct matters.
  • Demonstrated computer skills including word processing, spreadsheets and web-based applications.
  • Demonstrated experience working with diverse populations and in developing inclusive communities and work teams.
  • Demonstrated experience creating and delivering trainings, workshops and presentations.
  • Excellent communication (oral and written) and presentation skills.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Knowledge of and experience with Clery Act requirements.
  • Two (2) years of experience adjudicating student conduct cases at a residential campus.


Physical Demands/Working Conditions

  • Typical office environment.
  • Ability to lift up to 30 pounds without restrictions.


Work Schedule

  • Monday – Friday, 8:30 am - 5:00 pm.
  • Position may require evening/weekend hours as needed.


Salary Information

Level 26

PSU Salary Ranges


Special Instructions to Applicants

Along with the application, please submit a resume, cover letter, and contact information for three (3) professional references. The search will remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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