Dev Ops Engineer II

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Work type: Staff Full Time
Campus: UMass President's Office
Department: UITS-DevOps
Categories: Information Technology, Computer & Information Technology

Primary Work Location:

Westborough, MA with hybrid and remote work schedules available.  Internal applicants only. 

Job Summary:

The University Information Technology Services (UITS) department of the University of Massachusetts is seeking an experienced DevOps Engineer who wants to become part of an dynamic team of technology professionals supporting the institution's mission, “To enable UMASS to provide an affordable and accessible education of high quality and to conduct programs of research and public service that advance knowledge and improve the lives of the people of the Commonwealth, the nation and the world.”

We are transforming to adopt new capabilities such as cloud-first architecture, DevOps, and agile. We support a highly distributed and diverse environment for mission-critical systems for multiple campuses. We embrace a culture of continuous learning by fostering a growth mindset and working together to solve hard business and technology challenges, with strong leadership and coordination from the Chief Information Officer (CIO) and direct report units.

Essential Functions:

The DevOps Engineer II is a technical role supporting our cloud environments and data center in a multi-platform, protocol, operating system environment.  The role ensures we can deliver and support a variety of enterprise and business applications.

LEVEL 2 - Performs job functions with moderate supervision and peer review.

Works with:

  • Small to medium-sized agile project and operations teams
  • Cloud Technologies such as AWS and Azure – Private, Public, Hybrid, IaaS+, PaaS, SaaS
  • Container technologies and microservices
  • Coding and scripting languages such as PHP, Python, Perl, Ruby, Java, etc.
  • SDK and CLIs
  • Various protocols such as HTTP, SSL, SSH, JMS, JDBC, REST API, etc.
  • Open source technologies such as Dockers, KVM, and Python
  • Version control systems such as GitHub, Subversion, and Visual Source Safe

Typical Activities:

  • Build and release management for infrastructure and application development
  • Identify and remediate code vulnerabilities
  • Design and develop automation solutions that improve DevOps operations and efficiency
  • Document and track work using IT service management and project tracking tools

Collaborate with end users, vendors and management to ensure the delivery and use of application is consistent with business outcomes

Other Functions:

  • Other responsibilities as required

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

  • Bachelor’s degree in a technical, scientific or engineering discipline or equivalent work experience.
  • Ability to think clearly and take best course of action in high-pressure situations
  • Understanding of network services such as ssh, ntp, sftp, ftp, nfs, rpc, smb/cifs, smtp and dns.

Two Plus years of experience:

  • As a DevOps practitioner/engineer
  • with Linux (specifically RedHat Linux or a derivative of it) system administration
  • with infrastructure automation

Demonstrated technical proficiency with:

  • Basic networking concepts (e.g. VLAN, subnetting, routing, and switching)
  • Dell / EMC hardware awareness especially Unity, VPLEX and Isilon
  • Ability to manage backups using Networker and Data Domain
  • Troubleshooting technical issues in a complex multi-platform environment
  • Office productivity, database, and flowcharting software
  • Current software protocols and internet standards
  • Information security and data privacy practices

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):

  • AWS Certification - DevOps Engineer
  • Any Azure Certification
  • Intermediate understanding of server virtualization and how to operate in a virtual environment
  • Experience working with Networked Attached Storage (NAS) environments
  • Understanding of High Availability and Disaster Recovery system architecture

One year of experience:

  • Advanced networking concepts
  • Leading DevOps projects

Working Conditions:

  • Periodically working inside data centers for extended periods of time
  • Participate in a 24/7 on-call rotation with periodic evening and weekend work for planned maintenance and project work

Additional Details:

Salary commensurate with experience up to $80,000.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.