About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
The College of Engineering (COE) is searching for two Academic Advisors and will provide academic advising and counseling for undergraduate students. These positions will assist with the planning and implementation of COE programs and services to enhance the success of COE undergraduate students.
- Provide comprehensive, individualized advising to COE undergraduate students.
- Advise students regarding College and university academic regulations, requirements, and guidelines.
- Assist students in course selection, development of an academic plan and movement into an appropriate major.
- Provide advice and guidance to students having difficult academic problems including appropriate campus referrals to resources for academic and personal assistance.
- Advise students from a wide array of personal and academic backgrounds with sensitivity to the needs of non-traditional and underrepresented student populations.
- Orient new students in summer and winter New Student Orientation sessions with particular emphasis on course selection for a successful start at the University.
- Work with students in academic jeopardy to identify and address factors affecting their academic performance.
- Assist in development and implementation of programs for enhancing student retention, success, and satisfaction.
- Maintain SPIRE records of confidential advising sessions regarding academic progress to ensure advising continuity and to facilitate graduation clearance. Learn and use other advising platforms such as the Student Success Collaborative and other platforms as required.
- Attend all COE Chief Undergraduate Advisors and weekly COE advisor meetings. Attend other campus meetings as required.
- Participate in recruitment activities, such as Autumn Event, Majors Fair, and Spring Open Houses.
- Assist in preparing and presenting workshops for prospective and current students on topics such as student success, career preparation, academic planning, and involvement in university life. Develop workshops/courses for students in academic jeopardy.
- Develop and maintain “generalist” knowledge of majors both within and outside of COE in order to facilitate advising students as they transition to majors both within and outside of the college.
- Develop a relationship with various offices on campus including but not limited to: advising counterparts in other colleges, Undergraduate Registrar, New Student Orientation, Disability Services, Center for Counseling and Psychological Health, Learning Resource Center, Campus Career Services, International Programs Office, Domestic Exchange, Five College Interchange, Residential Academic Programs, Student Athlete Academic Services, etc.
- Perform related duties as assigned or required to meet department, college, or university goals and objectives.
- Demonstrate capacity, skill and willingness to engage students and contribute to student success.
- Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
- Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
- Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
- Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
- Bachelor’s degree in any field (Higher Education, Guidance and Counseling, Science, Engineering or a related field preferred) with at least 3 years of experience in academic advising. Master’s degree in Higher Education, Guidance and Counseling, Science, Engineering or a related field may be substituted for 2 years of the required experience.
- Ability to collaborate and interact with faculty, staff, students and parents in a friendly and professional manner.
- Demonstrated ability to work independently to organize multiple tasks and set priorities for action, in a fast-paced office environment. Ability to stay abreast with a high volume and wide array of complex curricular information and academic policies and procedures.
- Ability to collaborate with others, to identify and achieve shared goals. Ability to work with a large, culturally diverse faculty and undergraduate population.
- Excellent interpersonal, oral and written communication skills.
- Computer proficiency with word processing, spreadsheet and database programs.
- Availability to work on occasional nights and weekends.
- Experience working with students with a range of academic abilities (including honors level and academically at-risk).
- Familiarity with SPIRE/SSC or a similar student information system software.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Knowledge of university academic policies and regulations.
Physical Demands/Working Conditions
Typical office environment.
- This position works individually on self-directed assignments, with minimum supervision as well as collaboratively in groups.
- This position reports to Director of Advising and Student Success.
- Monday - Friday, 8:30 am - 5:00 pm.
- May be required to work some nights and weekends.
PSU Salary Ranges
Special Instructions to Applicants
Please apply online and provide cover letter, resume, and contact information for three professional references. Search will remain open until a suitable candidate pool has been identified.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.