Careers at UMass Amherst

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Director of Administrative Support and Facility Operations (Hybrid Opportunity) UMass Amherst
The Director of Administrative Support and Facility Operations will be responsible for direct supervision of all departmental administrative support staff and the facilities coordinator for the Isenberg School of Management. The Director reports directly to the Senior Associate Dean (SAD) for Finance, Operations, and Strategic Initiatives. This is a highly independent position, requiring the ability to make critical and timely decisions affecting many individuals, creating & shaping departmental policies, planning operational budgets, and coordinating activities with multiple entities, both on and off campus.
Utilities Instrumentation and Controls Technician (Building Maintenance) UMass Amherst
This position is responsible for testing, certifying, installing, repairing, and inspecting instrument and control systems. It maintains instruments that measure, record, and operate the process-controlled systems used in research buildings and supports the campus with instrument calibrations. Key responsibilities include: Installing, maintaining, monitoring, operating, troubleshooting, and repairing building management systems (BMS), including electric, electronic, low-voltage electrical wiring, electro-mechanical controls, HVAC, field points, and communication wiring. Repairing and initiating repairs on control systems, variable frequency drives, motor controls, and related equipment. Using specialized testing, monitoring, and diagnostic equipment. Working with other technicians/trade personnel to maintain building systems integrity.
Culinary Worker II (Blue Wall Cafe) Mt. Ida - Newton, UMass Amherst
Performs routine manual and domestic job duties in a food service operation including cooking, cleaning, and serving food. The basic purpose of this work is to perform cooking tasks and assist with cleaning and food serving work as needed.
Systems Engineer (Hybrid Opportunity) UMass Amherst
The Systems Engineer will implement, monitor and continually improve procedures and resource allocations to ensure professional, high quality technology support and services to the UMass Amherst Campus including its executives, faculty, staff, and administrators.  Provide mentoring, coaching and training to IT Systems Analysts; provide support and monitor enterprise class Windows and Linux systems; provide system administration as well as integration with other campus services.
Cook I (Blue Wall) UMass Amherst
Prepares and cooks simple dishes using a grill, fryolater, toaster or other related food service equipment. Acts as station champion and performs a variety of routine tasks in the preparation and serving of food to order. May also be required to prepare more complex dishes to assist the Cook III.
Assistant Provost for Student Success Initiatives & University Innovation Alliance Fellow (Hybrid Opportunity) UMass Amherst
The Assistant Provost of Student Success Initiatives & University Innovation Alliance Fellow works with cross-campus teams to improve student persistence, decrease barriers to student success, and foster a vibrant and equitable learning experience. Reporting to the Associate Provost for Student Success, the Asst. Provost will initiate projects and serve on teams that support undergraduate students, including low-income, first-generation, and historically underrepresented students. Their work will advance the ability for UMass to promote success at scale.
Dir Marketing & Communications (Hybrid Opportunity) UMass Amherst
The Director of Marketing and Communications (DMC) for the College of Humanities and Fine Arts (HFA) is responsible for the strategic oversight and implementation of the College's marketing and communication efforts to assure that a consistent image of excellence is portrayed in all materials and for developing strategies, policies, and procedures for enhancing that image. The DMC develops and implements branding, communications, and marketing strategies, for ensuring the quality and scope of multi-media output and coverage, and for measuring its effectiveness in achieving marketing goals. The DMC promotes the College's brand through traditional and non-traditional public relations, promotional events/vehicles, and advertising in support of all activities, including but not limited to, alumni relations, arts events, advising and career services, and faculty accomplishments. The DMC exercises direct supervisory and hiring responsibility over web development/administrative, communications, and editorial staff (both full-time staff and student employees), and oversees other staff engaged in marketing efforts within their individual units, departments, programs, centers, and service areas to assure integration related to all marketing and communication efforts. The DMC also serves as a liaison with upper-level administration in the offices of University Relations, Admissions, Information Technology, and others. The DMC interacts with media outlets on and off campus, using judgment and discretion in order to best represent the College.
Maintainer I (SW/S Facilities Operations) UMass Amherst
Performs general janitorial duties in connection with cleaning and maintenance of campus facilities.  Performs related work as required.
Associate Director - 5 Campus Licensing (Hybrid Opportunity) UMass Amherst
The Associate Director works to establish additional license revenue generation through the University of Massachusetts Trademark & Licensing Administration while strengthening and protecting the reputation and brand for the University System. This position acts as a liaison for the University of Massachusetts system and beyond in relation to the appropriate use of each member’s trademarks. Assist with managing, planning, and implementing the social media and marketing activities of University Licensing programs and related trademark operations with goals of increased brand exposure and revenue growth, while maintaining institutional brand integrity.
Clerk IV (HR/Payroll Generalist) UMass Amherst
Review and process additional compensation forms for accuracy and adherence to established policies and procedures. Enters payroll tax information and payroll deductions into the HR Direct Payroll system. Review and process Online Education (CPE) appointments in collaboration with other campus departments. Provide functional support with processing and maintaining retroactive funding changes and other funding related activities. Work with HR staff, departmental Personnel Coordinators and employees to promote an environment of 100% customer satisfaction.
Clerk IV (Office Manager/Berthiaume Center) UMass Amherst
The Office Manager is responsible for the administrative management of the Berthiaume Center in the Isenberg School of Management. Responsibilities include departmental scheduling, purchasing, preparation of financial and non-financial reports, maintenance of the departmental website, and assisting in the planning and execution of departmental events. The position is the department liaison with other offices both in and outside of the Isenberg School.
EDP Programmer II (Sr. Desktop Support Technician) UMass Amherst
UMass Amherst Information Technology Enterprise Desktop Support (EDS) specializes in delivering solutions tailored to the unique needs of UMass Amherst departments and focuses on providing comprehensive management, support, compliance, and incident resolution for university-owned equipment. Senior Desktop Support Technician is responsible for providing advanced technical support to IT Enterprise Desktop Support customers in academic and administrative departments encompassing faculty, staff, and students, troubleshooting escalated complex desktop and software issues, and ensuring the security of the university-owned systems.
Culinary Worker II (Berkshire Dining Commons) UMass Amherst
Performs routine manual and domestic job duties in a food service operation including cooking, cleaning, and serving food. The basic purpose of this work is to perform cooking tasks and assist with cleaning and food serving work as needed.
Director for Issues Management (Hybrid) UMass Amherst
The Director for Issues Management is a thought partner to the Associate Vice Chancellor (AVC) for Issues Management and plays a crucial role in identifying, analyzing, and addressing various challenges or crises that could impact the institution. This position is an expert in developing and deploying content, effective communications, and risk mitigation measures to support ongoing priorities related to sensitive matters impacting the University.  This position is a strategic thinker and brings a passion for working in crisis management, risk assessment, a coordinated approach to problem solving, and a strong ability to ensure that communication during crises is clear, accurate, and timely.
Human Resources Business Partner (Hybrid) UMass Amherst
Drawing on a broad range of expertise, the HR Business Partner (HRBP) operates as a business partner, management advocate, and employee champion for all levels of the University organization. The HRBP acts as a liaison for unit leaders, their staff and central HR staff for matters involving recruiting, employment, compensation, employee relations, labor relations and training and development. The HRBP provides regular updates regarding personnel policies, processes and procedures, and new technology (software) implementations. The HRBP is directly responsible for the delivery of a full suite of customer-focused HR services to their assigned responsibility areas. All HRBPs provide cross-coverage and back-up support for their counterparts serving other assigned organizations within the university community.
Regional Public Health Nursing Professional - Western Mass Region UMass Amherst
The Regional Public Health Nursing Professional (RPHNP) facilitates the preceptorship and clinical experiences for nursing students in the Western Massachusetts region, support Local Public Health (LPH) staff and Public Health Nurses (PHNs) in the planning and implementation of Foundational Public Health Service (FPHS) Programs, and acts as a subject matter expert in the Local Public Health Nursing Training Program. This role involves developing supportive systems for local public health organizations, leading classroom and clinical training, and providing clinical consultation and region-specific training. This position has an initial 2-year duration.
Assistant Professor (TT)/History of the Modern Middle East UMass Amherst
The History Department of the University of Massachusetts Amherst invites applications for a tenure-system appointment expected to start on September 1, 2025, at the level of Assistant Professor in the History of the Modern Middle East. Areas of specialization are open. The successful candidate will be expected to maintain an active research agenda, and teach four courses per academic year, including high-enrollment introductory surveys and undergraduate and graduate seminars in their research fields, and will contribute to the service needs of the department, college, and university.
Assistant Athletic Director - Marketing, Sales & Fan Experience UMass Amherst
Assistant Athletic Director - Marketing, Sales & Fan Experience oversees the athletic promotions, sales, fan experience, and marketing unit including ensuring the maintenance and adherence to the philosophies and regulations of the Conference, NCAA, and University and compliance with all federal, state, university laws. This position creates individual ticket programs and promotions, group sales strategies, advertising campaigns and community programs designed to increase attendance and revenue at UMass Athletic events with a specific emphasis on football, men’s basketball, women’s basketball, hockey and men’s lacrosse.  The Assistant AD enhances and directs game presentations at all athletic events and is responsible for all community outreach activities for UMass Athletics.
Assistant Director - Marketing, Sales & Fan Experience UMass Amherst
Assist the Assistant Athletics Director – Marketing, Sales and Fan Experience to oversee all aspects of the athletic sales, marketing, and promotions unit including ensuring the maintenance and adherence to the philosophies and regulations of the Conference, NCAA, and University; compliance with all federal, state, university laws.  Create and implement all aspects of the sales, marketing, and promotions plan for the Athletic Department. Assist in creation of individual ticket programs and promotions, advertising campaigns and community programs designed to increase attendance and revenue at UMass athletic events with a specific emphasis on football, men’s basketball, women’s basketball, ice hockey and men’s lacrosse.  Enhance and direct game presentations at all athletic events. Assist all community outreach activities for UMass Athletics, and create initiatives with the focus on group ticket sales as part of maximizing overall ticket revenues. Responsible for ensuring that all sales initiatives maintain and adhere to the philosophies and regulations of the Conference, NCAA, University, State, and federal entities.
Executive Assistant I (Hybrid Opportunity) UMass Amherst
UMass Amherst Libraries make up the largest publicly-supported research library in New England with more than eight million physical and digital items available to users. As a key partner in teaching, learning, and research at UMass Amherst and beyond, the Libraries foster a diverse, inclusive, and user-centered environment in which to engage with ideas and acquire the skills necessary for independent learning and critical thinking. We value collaborations and partnerships; diversity and inclusion; innovation and creativity; openness and transparency; and sustainability and stewardship.

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