Careers at UMass Amherst

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary 

Assist in preparation and serving of food and beverage. Supervise personnel assigned to the unit. Assist with maintaining records. Hires, trains, and supervises student employees; responsible for cash handling and deposit of daily receipts for the assigned unit. 

Essential Functions 

• Prepares foods and beverages using standard recipes for the purpose of cash customer consumption.  May requisition food using standard forms and established procedures. 
• Uses manual and mechanical food service equipment to supply product for the consumption of customers. 
• Uses standard forms and procedures to order supplies and equipment needed in the operation of the assigned area. 
• Makes daily deposits of sales receipts using standard forms and procedures; makes sales reports on standard forms. 
• Supervises and assists in the cleaning and maintaining of equipment and work areas to maintain sanitation standards. 
• Hires, trains and supervises student employees in the assigned work area. May assist in the evaluation and scheduling of employees. 
• Assists in securing the assigned area(s) at the close of operations. 
• Maintains records of cash and sales figures and other records pertaining to the operation of the assigned unit(s). 
• Assists with inventory and food storage using standard forms and procedures to account for all stock and the proper storage of products. 

Other Functions 

• Performs other duties as assigned. 

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 

• At least one year of food service experience in food service in a hotel, restaurant, cafeteria, or catering operation.  A diploma or certificate from a trade, technical or vocational school with a major in culinary arts or food services may be substituted for the required experience. 
• Incumbents must be certified as food handlers within six months of the appointment start date through a recognized program approved by the University of Massachusetts (i.e. ServSafe) 
• Working knowledge of methods, materials, tools, and equipment normally used in food handling and storage. 
• Working knowledge of food service sanitation procedures. 
• Working knowledge of cash handling and related equipment used in cash handling, cash registers, calculators, etc. 
• Ability to follow oral and written instructions. 
• Ability to supervise employees, giving oral and written instructions in a precise and understandable manner. 
• Ability to maintain accurate records and make reports. 
• Ability to establish rapport, maintain harmonious working relationships and deal effectively with customers and agency personnel from varied backgrounds. 

Physical Demands/Working Conditions 

• Requires the ability to balance, carry, push, pull, stand, bend, reach, sit, twist, lift and perform repetitive movements. 
• Ability and stamina to perform manual tasks including standing for long periods of time, lifting, and carrying heavy objects, and working under conditions of seasonal high and low temperatures.  
• Willingness to work under exposure to the hazards of wet and slippery floors, seasonal high and low temperatures (indoors as well as outdoors) and sharp surfaces. 

Additional Details 

• This position is designated as essential personnel.  

Work Schedule 

• 40 hours per week; schedule varies depending on the needs of the department; may include occasional weekends and holidays. 
• 35 week minimum. 

Salary Information 

• AFSCME Non-Exempt Grade 10
• Classified Step Scale

Special Instructions to Applicants 

Please complete online application and provide contact information for (3) three professional references. 

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.